What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Audi A5

Typical pattern

1% of complaints about the 2020 Audi A5 came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is electrical system (41 complaints), typically at 5.6 yr.

Complaints
102
Median age at failure
5.6 yr
Median mileage
67,000 n=1
Crash / fire / tow
2.9% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
41 reports
5.6 yr
0%
Other
25 reports
5.7 yr
0%
Back over prevention
23 reports
5.7 yr
0%

Safety recalls — NHTSA campaigns

22V034000 2022-01-26
Tires

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

21V874000 2021-11-10
Seats

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

A disabled passenger air bag increases the risk of injury in the event of a crash.

21V295000 2021-04-26
Suspension:rear:axle:non-powered axle assembly

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

20V737000 2020-11-25
Exterior lighting:tail lights

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.

Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.

In owners’ own words

Electrical system mileage not reported 3.9 yr in service
The blue tooth , gos, CarPlay and emergency sos not working. I looked online and there was a recall, but Audi is no longer honoring the recall to fix this issue.
Electrical system mileage not reported 5.5 yr in service
Audi MMI system randomly reboots during which time basic information is unavailable such as vehicle speed, fuel levels, etc. and requires user intervention to reactivate which distracts the driver from their primary functions. While this happens both screens available to the driver go blank.
Electrical system mileage not reported 5.5 yr in service
Center display that shows backup camera continuously reboots (approximately every 5 minutes). The reboot is distracting to driver and when it occurs the backup camera and parking warning sensors are lost.
Other mileage not reported 2.3 yr in service
Rear backup camera displays black screen when engaging into reverse gear. This happens 95% of the time. Begun Occurring after 10k dealer service. Probably related to recall on 2022 models with same infotainment system.

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