What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Infiniti QX60 Hybrid

Typical pattern

19.2% of complaints about the 2014 Infiniti QX60 Hybrid came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.7 yr in service. The most-reported system is power train (19 complaints), typically at 5.0 yr or about 44,700 miles.

Complaints
52
Median age at failure
4.7 yr
Median mileage
42,000 n=40
Crash / fire / tow
9.6% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
19 reports · 44,700 mi
5.0 yr
10.5%

Safety recalls — NHTSA campaigns

21V774000 2021-10-04
Engine and engine cooling:engine:engine control module (ecu/ecm):software

Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

A loss of drive power increases the risk of a crash.

16V244000 2016-04-26
Air bags:sensor:occupant classification

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied.

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

15V681000 2015-10-20
Air bags:frontal

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

15V033000 2015-01-26
Structure:body:hood:hinge and attachments

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching

If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

In owners’ own words

Power train 8,800 mi 9 mo in service
MY CAR JUST SHUTOFF ENGINE MIDDLE OF HIGHWAY..I TOOK IT TO DEALER THEY COULDN'T FIND OUT WHAT'S PROBLEMS,THEY HOLD MY CAR 2WEEKS FINALLY THEY FOUND IT. IT WAS HYBRID ALTERNATOR.. AND JULY 18/2014 MY CAR START FLUTTER WHEN BACK TO DEALER THEY STILL HOLD MY CAR FOR REPLACE THE TRANSMISSION. I FEEL THIS CAR NEED A RECALL FOR SAFETY.. *TR
Power train 21,000 mi 1.8 yr in service
VEHICLE IS MOVING WHEN PARKED IN INCLINED POSITION. REMOVING THE VEHICLE FROM "PARK" ON A INCLINED ROAD IT IS MOVING FREELY. WE HAVE PARKED ON A INCLINED ROAD AND AS SOON AS I REMOVE IT FROM PARK TO REVERSE IT WENT FORWARD FREELY. I HAVE TO HIT THE GAS FULL, IN ORDER TO CONTROL THE VEHICLE.
Power train 81,000 mi 3.3 yr in service
TL* THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH UPHILL, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE CVT NEEDED TO BE REPROGRAMMED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY FROM THE MANUFACTURER ADDRESSING THE CVT ISSUE, BUT THE MANUFACTURER WOULD NOT HONOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

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