2025 KIA Sorento Hybrid

Too new to assess

The 2025 KIA Sorento Hybrid is too new for this measure. Almost every complaint about a vehicle this recent is a first-year complaint, because that is all the service life there has been, so the figure cannot separate a genuine early defect from simple youth. The complaint counts, systems and recalls below still stand on their own. The most-reported system is engine (20 complaints), typically at 1.3 yr or about 11,000 miles.

Complaints: 75
Median age at failure: 1.3 yr
Median mileage: 11,000 n=5
Crash / fire / tow: 8% of reports
Safety recalls: 2

Safety recalls — NHTSA campaigns

26V046000 2026-01-27

Electrical system: instrument cluster/panel

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

25V006000 2025-01-13

Electrical system:body control module:software

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

In owners’ own words

Engine mileage not reported 1.3 yr in service

Will be driving when it switches to EV mode it will have no power and go into limp mode. Can't go over 30 mph. This is now the second time this has happened. Dealership tried to say it was because of temperature. Come on.

Engine 2,300 mi 10 mo in service crash / fire / tow

The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving approximately 65 MPH, the vehicle went into LIMP Mode, and the vehicle decelerated to 35 MPH. The vehicle was driven to the residence and was later towed to the local dealer. While at the dealer, the cause of the failure was not determined, and the failure had self-corrected. The vehicle was retrieved; however, approximately 1,500 miles late,r the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was 2,300.

Engine mileage not reported 1.7 yr in service

For an unknown reason when driving on the highway in heavy traffic the engine started to shake violently causing us to immediately pull over and when we opened the hood the engine was shaking violently. This was a dangerous situation because during this time the engine was not very responsive to input. No warning lights came on at all.

Power train mileage not reported 10 mo in service

When accelerating, like when turning from a driveway onto a main road, or from a stop on an incline, there is a significant delay in acceleration, as if the transmission is not moving to a higher gear, or like a turbo lag. This vehicle does not have a turbo but the effect seems similar. This could potentially cause an accident when the driver expects the car to behave as it normally would on a flat straight surface.

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2025 KIA Sorento Hybrid

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

How to read this