What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 KIA Sportage Hybrid

Typical pattern

28.5% of complaints about the 2023 KIA Sportage Hybrid came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.1 yr in service. The most-reported system is electrical system (36 complaints), typically at 2.8 yr or about 104,000 miles.

Complaints
165
Median age at failure
2.1 yr
Median mileage
16,800 n=9
Crash / fire / tow
6.7% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
36 reports · 104,000 mi
2.8 yr
8.3%
Engine
26 reports · 104,000 mi
2.3 yr
3.8%
Speed control
23 reports
1.8 yr
4.3%
Power train
18 reports
2.8 yr
5.6%
Other
17 reports
1.0 yr
0%

Safety recalls — NHTSA campaigns

23V298000 2023-04-26
Electrical system: instrument cluster/panel

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

In owners’ own words

Other mileage not reported 3 mo in service
When starting car from behind stopped, the car would not speed up when pressing gas pedal and felt like stalling, but slamming on gas pedal jolted car to speed up again. If there were cars around, this could have been very dangerous. Car is in the shop now for mechanics to determine exact cause.
Other mileage not reported 7 mo in service
The part of the sunroof that moves when opening, spontaneously exploded while on the highway. Nothing hit the car to cause the explosion. Glass rained down on me. The car has 5,000 miles on it and there were no other cars around me that could've caused debris to hit my car. There is a huge hole in the sunroof now and the whole glass is shattered.
Other mileage not reported 8 mo in service
In the afternoon, when the sun is at the perfect angle in the sky, it shines in the through the window, onto the glossy Center, Console gearshift panel and reflects sun right into my eyes. Several times I have had to close my eyes/look away abruptly. I find it extremely hazardous while I’m driving.. whenever the sun is at that angle, I have to find something to lay over the console so that it doesn’t reflect into my face or keep my hand where the sun is shining on it. All of the high gloss finishes should be matte.
Speed control mileage not reported 11 mo in service
While driving, the car came to an abrupt stop. Lights and alarms flashed stating "Do not drive" "hybrid system malfunction". Car could not be driven. Had I been on the highway, which I just exited, I could have been dead with how suddenly the car stopped without prior warning. The warning came when the car was shutting down. It has now been at the dealership for 3 weeks and they are unable to pinpoint the problem. Apparently they are selling hybrids with no one to work on them. Smh

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