What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Lexus NX

Typical pattern

37.1% of complaints about the 2024 Lexus NX came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.6 yr in service. The most-reported system is electrical system (18 complaints), typically at 1.8 yr or about 20,000 miles.

Complaints
62
Median age at failure
1.6 yr
Median mileage
20,000 n=5
Crash / fire / tow
29% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
18 reports · 20,000 mi
1.8 yr
22.2%

Safety recalls — NHTSA campaigns

26V162000 2026-03-18
Back over prevention:software

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

25V744000 2025-10-30
Back over prevention:display function

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V040000 2025-01-29
Steering:column

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occu

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

24V482000 2024-06-27
Seats:front assembly:head restraint

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

In owners’ own words

Electrical system 19,000 mi 1.8 yr in service
The contact owns a 2024 Lexus NX 350. The contact stated that while driving at an undisclosed speed, the blind spot warning light inadvertently illuminated without another vehicle nearby. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 19,000.
Electrical system mileage not reported 1.9 yr in service
Driver dash does not illuminate upon starting vehicle. No MPH or other drives gauges display.
Electrical system 20,000 mi 2.5 yr in service
The contact owns a 2024 Lexus NX 350. The contact stated that while his wife was driving approximately 40 MPH, the instrument cluster went blank. No warning lights were illuminated. The vehicle was taken to the local dealer, but no fault was found. The failure was self-corrected. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 20,000.

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