What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Mazda CX-90 Plug-IN Hybrid

Early-defect pattern

57.6% of complaints about the 2024 Mazda CX-90 Plug-IN Hybrid came in its first year of service — a higher share than 96% of the 178 2024 model-years on record. That points to problems present from new rather than wear. The most-reported system is electrical system (32 complaints), typically at 1.0 yr or about 3,960 miles.

Complaints
158
Median age at failure
10 mo
Median mileage
3,960 n=3
Crash / fire / tow
10.1% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
32 reports · 3,960 mi
1.0 yr
6.2%
Engine
29 reports
10 mo
3.4%
Steering
17 reports
1.7 yr
17.6%

In owners’ own words

Engine mileage not reported 1 mo in service
I was driving on the freeway on the fast lane and the vehicle slowed from 65mph to zero in about 30 seconds and came to a complete stop. It happened so fast I couldn’t change lanes to get to a safe spot. I was left stranded on the fast lane of the freeway with traffic coming right at me. Vehicle displayed a Hybrid system malfunction message.
Engine mileage not reported 4 mo in service
Driving to work the dash lit up with warming signs stating electrical leak detected, Malfunction to hybrid system stop car immediately and contact dealership. Once stopped the car locked up. It would not start would not engage in to gear. There is no neutral gear bypass. We were stranded. Called Mazda roadside assistance and it took 9 hours for a tow truck to arrive. Tow truck had to drag the car up onto flatbed since there was no way to put it into gear. We we're in the city limits not out in the middle of nowhere. The car is currently at the dealership awaiting parts.
Engine mileage not reported 4 mo in service
Vehicle engine suddenly loses significant power, the car violently shakes and the engine starts knocking. When attempting to bring the car to a safe location, the vehicles brakes wouldn’t work. Then the car displayed a bunch of errors, like “Engine Malfunction” and “Hybrid System Malfunction”. The car has been in service twice for this issue and they haven’t found a fix. This malfunction has happened twice during our commute with our children in the car.
Electrical system mileage not reported 4 mo in service
Driving to work the dash lit up with warming signs stating electrical leak detected, Malfunction to hybrid system stop car immediately and contact dealership. Once stopped the car locked up. It would not start would not engage in to gear. There is no neutral gear bypass. We were stranded. Called Mazda roadside assistance and it took 9 hours for a tow truck to arrive. Tow truck had to drag the car up onto flatbed since there was no way to put it into gear. We we're in the city limits not out in the middle of nowhere. The car is currently at the dealership awaiting parts.

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