What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Mazda CX-90

Typical pattern

22.1% of complaints about the 2024 Mazda CX-90 came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 2.3 yr in service. The most-reported system is steering (167 complaints), typically at 2.4 yr or about 36,000 miles.

Complaints
466
Median age at failure
2.3 yr
Median mileage
29,000 n=26
Crash / fire / tow
5.2% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
167 reports · 36,000 mi
2.4 yr
3%
Engine
49 reports · 29,000 mi
2.2 yr
2%
Collision avoidance
36 reports · 11,000 mi
3 mo
5.6%
Electrical system
35 reports · 31,000 mi
2.3 yr
5.7%
Other
34 reports
2.1 yr
8.8%
Power train
31 reports · 31,000 mi
2.2 yr
6.5%
Fuel / propulsion
15 reports
2.4 yr
0%
Lane departure
15 reports · 8,500 mi
2.2 yr
6.7%
Service brakes
15 reports
2.5 yr
0%

Safety recalls — NHTSA campaigns

25V568000 2025-09-02
Electrical system:body control module:software

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

24V816000 2024-10-31
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

An engine that fails to restart increases the risk of a crash.

24V814000 2024-10-31
Electrical system:software

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

An ESU that does not function properly, increases the risk of a crash.

24V815000 2024-10-31
Power train:automatic transmission:control module (tcm/pcm/tecm)

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Loss of drive power increases the risk of a crash.

24V817000 2024-10-31
Electrical system:propulsion system:inverter

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

Loss of drive power increases the risk of a crash.

24V349000 2024-05-16
Forward collision avoidance: automatic emergency braking

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Unexpected braking increases the risk of a crash.

24V022000 2024-01-18
Steering

Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Loss of power steering assist while driving increases the risk of a crash.

23V718000 2023-10-26
Back over prevention: sensing system: camera

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

23V719000 2023-10-26
Power train:automatic transmission:control module:software

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

A loss of drive power can increase the risk of a crash.

23V553000 2023-08-04
Forward collision avoidance: warnings:external/pedestrian alert

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

In owners’ own words

Power train mileage not reported 4 mo in service
Turning left at intersection at green light , the oncoming traffic sped up and I needed to floor it to not get hit. The my car switch to hybrid and went into a crawl pace. I had to floor it again to wake it up and get the heck out of the way. I don't think the computer is doing a good job talking to the hybrid system and the powertrain during emergency maneuvering. This can be dangerous. I know it scared the hell out me.
Power train mileage not reported 4 mo in service
The vehicle's parking "gear" would not engage. Further, the emergency brake would not engage. Puts all in proximity to the vehicle at risk due to the vehicle rolling into or onto them and damaging personal property. Dealership service department could not recreate the the parking "gear" issue, but were able to recreate the emergency brake not engaging. Vehicle has been inspected by Macdonald Mazda West representatives.
Power train mileage not reported 1.3 yr in service
While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be.
Collision avoidance mileage not reported 1 mo in service
When ACC is on and speed is set, if the vehicle comes up onto a tractor trailer in the right lane, the CX-90 will think it is actually in front of my vehicle and abruptly slow my vehicle down, potentially causing myself to be rear ended.

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