What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Mercedes-Benz EQB

Late-failing

Complaints about the 2023 Mercedes-Benz EQB cluster late in its life, with the median arriving at 3.4 yr in service — later than all but 0% of 2023 vehicles. Owners report wear, not out-of-the-box defects. The most-reported system is electrical system (70 complaints), typically at 3.4 yr or about 43,000 miles.

Covers 3 variants: EQB 300 4MATIC (78), EQB 250+ (36), EQB 350 4MATIC (15)
Complaints
129
Median age at failure
3.4 yr
Median mileage
20,000 n=5
Crash / fire / tow
0.8% of reports
Safety recalls
4 4 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
70 reports · 43,000 mi
3.4 yr
0%
Other
16 reports
3.4 yr
0%
Fuel / propulsion
15 reports
3.4 yr
0%

Safety recalls — NHTSA campaigns

26V073000 2026-02-06 Do not drive
Electrical system:propulsion system:traction battery

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire while parked or driving can increase the risk of injury.

25V894000 2025-12-19 Do not drive
Electrical system:propulsion system:traction battery

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire while parked or driving can increase the risk of injury.

25V487000 2025-07-25 Do not drive
Electrical system:propulsion system:traction battery

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

A loss of drive power increases the risk of a crash.

25V050000 2025-02-07 Do not drive
Electrical system:propulsion system:traction battery

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

A vehicle fire while parked or driving can increase the risk of injury.

In owners’ own words

Electrical system mileage not reported 3.4 yr in service
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The contact called the local dealer and manufacturer about the recall repair and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the charger input had been replaced twice. The dealer informed the contact that the failure was caused by using public charging stations. The failure mileage was unknown.
Electrical system mileage not reported 3.3 yr in service
Mercedes built the car with a faulty battery and now they want to provide an "update" to the car that makes it worse: reduced battery life and slower charging times. So I have to choose between only charging my car to 80% or taking their update which makes my car worse. How can the NHTSA allow that to be the solution to the problem?
Electrical system mileage not reported 2.5 yr in service
Urgent fire risk- 2nd time I have received recall. The wait time for the first was months. The fix on that recall did not remedy the recall and we now received another. I have been unable to charge at home with a level 2 charger out of fear of catching fire as my port is attached to my home. No remedy is available other than a continuous wait for possible replacement of battery. This is a huge safety risk and I feel unsafe operating this vehicle. Operating my vehicle with my children in the car has caused me a great deal of fear and anxiety. The car should be purchased back by the dealer.
Other mileage not reported 3.4 yr in service
Manufacturer Recall Number 2026020004 NHTSA Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out. Vehicle is unsafe. limited usage to 80% (about 170mls) can't park in the garage / heavy commute vehicle / No remedy since Feb 2026 / I want Mercedes Benz to take it back and refund me my costs of owning the vehicle.

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