9.3% of complaints about the 2016 Mercedes-Benz Metris came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 4.1 yr in service. The most-reported system is fuel / propulsion (36 complaints), typically at 3.1 yr or about 35,000 miles.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
THE SIDE MIRRORS ON THIS VEHICLE ARE DANGEROUS AND TWO SMALL, THEY ALMOST GOT ME INTO AN ACCIDENT WHILE IN MOTION ON A CITY STREET WITH MY WIFE AND FIVE (5) CHILDREN. THESE SIDE MIRRORS ARE NON-CONVEXED AND OFFER LITTLE VIEW OF WHAT'S GOING ON AROUND THE VEHICLE, LEAVING THE DRIVER TO DEPEND ON THE BLIND SPOT ASSIST FEATURE TO CHANGE LANES OR REVERSE FOR THIS CRITICAL VISUAL INFORMATION.
THE SIDE VIEW MIRRORS ARE EXTREMELY SMALL. THEY CREATE A TERRIBLE BLIND SPOT WHICH INHIBITS YOUR ABILITY TO CHANGE LANES. IN ADDITION THE MIRRORS APPEAR TO MAGNIFY OBJECTS WHICH DISTORTS YOUR JUDGEMENT OF VEHICLE PROXIMITY. BOTH OF THESE FACTORS HAVE CAUSED NEAR COLLISIONS MULTIPLE TIMES! THE MIRRORS ONLY ALLOW YOU TO SEE A PORTION OF THE LANE NEXT TO YOU. THIS IS MUCH WORSE WHEN LOOKING AT THE PASSENGER SIDE MIRROR COMPARED TO THE DRIVERS SIDE. THE WEBSITE: METRISFORUM.COM HAS ADEQUATE COMMENTARY FROM OTHER DRIVERS EXPERIENCING THE SAME PROBLEM.
SIDE VIEW MIRROR VISIBILITY IS EXTREMELY POOR CREATING ENORMOUS BLIND SPOTS IN A VEHICLE OF THIS SIZE AND INHERENT LIMITED VISIBILITY. HAVE HAD SEVERAL CLOSE CALLS CHANGING LANES DUE TO INABILITY TO ADEQUATELY SEE PERIPHERAL AREAS. ONLY A MATTER OF TIME BEFORE THESE ISSUES PILE UP, THE VEHICLE SHOULD NEVER HAVE BEEN DELIVERED AS IS. THE EXACT EUROPEAN COUNTERPART IS SUPPLIED WITH WIDE VIEW MIRRORS BUT TO SAVE A FEW BUCKS THE US VERSION GETS CRIPPLED VISIBILITY.
PASSENGER MIRROR CAUSES SIGNIFICANT BLIND SPOT AS IT IS NOT A CONVEX MIRROR. THIS CAN LEAD TO AN ACCIDENT DUE TO NOT SEEING A VEHICLE LOCATED ON RIGHT SIDE.