What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 RAM Promaster City

No clear pattern

0% of complaints about the 2015 RAM Promaster City arrived in its first year of service. That is an unusual figure for a 2015 vehicle, but with only 43 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is power train (15 complaints), typically at 4.8 yr or about 39,900 miles.

Complaints
43
Median age at failure
3.5 yr
Median mileage
35,000 n=35
Crash / fire / tow
2.3% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
15 reports · 39,900 mi
4.8 yr
6.7%

Safety recalls — NHTSA campaigns

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

17V601000 2017-09-26
Equipment:other:labels

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

16E039000 2016-04-28
Electrical system:software

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Trailer brake lights that are inoperative can increase the risk of a crash.

16V253000 2016-04-28
Electrical system:software

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Trailer brake lights that are inoperative can increase the risk of a crash.

In owners’ own words

Power train mileage not reported 1.6 yr in service
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train 3,000 mi 2.3 yr in service
TL* THE CONTACT OWNS A 2015 RAM PROMASTER CITY. WHILE DRIVING 5 MPH, THE VEHICLE LEAKED POWER STEERING FLUID ONTO THE GROUND. IN ADDITION, THE TRANSMISSION INDICATOR ILLUMINATED WITHOUT WARNING. IT WAS DIAGNOSED THAT BATTERY ACID WAS LEAKING ONTO THE TRANSMISSION COVER, WHICH CAUSED ALL THE TRANSMISSION FLUID TO LEAK OUT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Power train 39,900 mi 4.9 yr in service
DRIVING DOWN THE ROAD AT 30MPH THE CHECK ENGINE LIGHT CAME ON AGAIN 1 WEEK AFTER DEALER FIXED THE TRANSMISSION VALVE BODY AND SENSOR. THIS IS AN ON GOING ISSUE SINCE JUNE OF THIS YEAR. CAR HAS BEEN REPAIRED 4 TIMES AND STILL HAVING ISSUES. WHEN THE LIGHT COMES ON THE CAR LOSES POWER. WHEN GAS PEDAL IS PRESSED THERE IS NO RESPONSE. THE RPM MATCHES THE SPEED

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