What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Toyota Venza Hybrid

Typical pattern

18% of complaints about the 2021 Toyota Venza Hybrid came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 1.9 yr in service. The most-reported system is visibility / wipers (74 complaints), typically at 1.7 yr.

Complaints
245
Median age at failure
1.9 yr
Median mileage
11,500 n=19
Crash / fire / tow
13.1% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Visibility / wipers
74 reports
1.7 yr
0%
Other
41 reports
2.3 yr
4.9%
Exterior lighting
16 reports · 3,000 mi
1.2 yr
0%
Electrical system
15 reports · 57,346 mi
3.2 yr
20%

Safety recalls — NHTSA campaigns

22V239000 2022-04-13
Electronic stability control (esc):control module:software

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Driving with a deactivated stability control system increases the risk of a crash.

22V033000 2022-01-26
Exterior lighting:turn signal:bulbs

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

A short circuit can cause dimming or failure of the rear turn signals and hazard lights, reducing the vehicle's visibility to other drivers and increasing the risk of a crash.

In owners’ own words

Exterior lighting 3,000 mi 5 mo in service
LEFT AND RIGHT HEADLIGHTS, IN 'LOW BEAM' SETTING, HAVE A VISIBLE 'DARK SHADOW' THAT PROJECTS SLIGHTLY OFF TO THE LEFT OF THE FIELD OF VIEW. WHEN DRIVING ON DARK FREEWAYS, YOU ARE CONSTANTLY DISTRACTED, THINKING THERE IS A MOVING OBJECT APPROACHING FROM THE LEFT. HIGH BEAM SETTING DOES NOT HAVE THIS SITUATION.
Exterior lighting 40 mi 8 mo in service
JUST PURCHASED NEW 2021 TOYOTA VENZA HYBRID. WITH LOW BEAM HEADLIGHTS ON, HAVE BLACK "SHADOWS" IN TOP PORTION OF ILLUMINATED FIELD ON BOTH SIDES. VERY DISTRACTING ESP. ON DARK, CURVY ROAD. THESE SHADOWS DO NOT APPEAR WITH HIGH BEAMS ON...NOTHING ON HEADLIGHT LENS TO CAUSE THESE BLACK AREAS. LOW BEAM SHADOWS APPARENT WHEN VEHICLE IS STATIONARY AS WELL AS MOVING. PREVIOUSLY HAD A 2019 TOYOTA RAV4 HYBRID WITHOUT THIS ISSUE.
Exterior lighting mileage not reported 9 mo in service
The venzas headlights, while on low beam only, have 2 shadows or blobs in the drivers view. It is very distracting especially while turning or cornering. It appears as if things are running out in front of the car. The issue is discussed by Venza owners on the Toyota nation blog. https://www.toyotanation.com/threads/shadows-in-2021-venza-xle-headlamps.1695536/
Visibility / wipers mileage not reported 9 mo in service
Very small rock hit front windshield, which cracked soon after purchase. I might be willing to rack this up to bad luck, but there are several others that have posted online about the exact same scenario, see ToyotaNation forum https://www.toyotanation.com/threads/windshield-repair.1695878/ as well as on the Facebook 2021+ Venza hybrid club. I think its likely that the front windshield is under engineered and this presents a safety hazard. Im a fan of Toyota but I think there is something that needs to be looked at here.

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