What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Volkswagen Jetta Hybrid

Typical pattern

2.8% of complaints about the 2013 Volkswagen Jetta Hybrid came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 5.5 yr in service. The most-reported system is power train (57 complaints), typically at 6.2 yr or about 80,000 miles.

Complaints
107
Median age at failure
5.5 yr
Median mileage
76,000 n=92
Crash / fire / tow
14% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
57 reports · 80,000 mi
6.2 yr
15.8%

Safety recalls — NHTSA campaigns

19V866000 2019-12-06
Power train:automatic transmission

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

19V679000 2019-09-25
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

13V568000 2013-11-14
Power train

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

This sudden loss of power while driving increases the risk of a crash.

In owners’ own words

Power train 300 mi 10 mo in service
ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR
Power train 99,980 mi 3.4 yr in service
CAR WAS RUNNING FINE, BUT AS WE DROVE DOWN THE FARM TO MARKET ROAD THE TRANSMISSION DISENGAGED (PERMANENTLY) AND WE COASTED TO A STOP. THE CAR HAD BEEN REPAIRED UNDER THE 2013 RECALL CAMPAIGN FOR THE SAME PROBLEM. DEALER WANTS $6,000 TO REPAIR EVEN THOUGH IT HAS THE SAME SYMPTOMS MENTIONED IN THE 2013 CAMPAIGN.
Power train 70,000 mi 3.5 yr in service
WE OWN A VW JETTA HYBRID HAVE APPROX. 70K MILES. VW HAS ADVISED WE NEED TO REPLACE A MECHATRON UNIT TO THE COST OF APPROX. $2000. HAVE BEEN READING THAT THERE ARE MASSIVE ISSUES WITH THIS PART AND THAT THIS SHOULD BE A RECALL. PLEASE ADVISE.

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