What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Audi E-Tron

Typical pattern

5.3% of complaints about the 2021 Audi E-Tron came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 2.8 yr in service. The most-reported system is electrical system (24 complaints), typically at 3.4 yr or about 26,000 miles.

Complaints
57
Median age at failure
2.8 yr
Median mileage
12,780 n=3
Crash / fire / tow
3.5% of reports
Safety recalls
9

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
24 reports · 26,000 mi
3.4 yr
4.2%

Safety recalls — NHTSA campaigns

25V900000 2025-12-19
Back over prevention: sensing system: camera

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

23V867000 2023-12-20
Electrical system:propulsion system:traction battery thermal:management:software

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

A high-voltage battery that overheats increases the risk of a fire.

23V842000 2023-12-13
Electrical system:propulsion system:charging:cable/cord:onboard

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

An overheated outlet or charging cable can increase the risk of a fire.

22V806000 2022-10-26
Equipment:electrical:infotainment:video (touch)screen/monitor/unit

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111,

An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.

22V742000 2022-10-05
Back over prevention:display function

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to compl

A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

21V707000 2021-09-13
Service brakes, hydraulic

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.

A loss of braking assist, ABS, and ESC will increase the effort and distance required to stop, increasing the risk of a crash.

21V606000 2021-08-05
Seat belts:rear/other:retractor

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fa

An unsecured child restraint system can increase the risk of injury during a crash.

21V595000 2021-08-02
Structure:interior panels:dashboard

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.

An air bag that does not deploy properly can increase the risk of injury in a crash.

21V569000 2021-07-26
Service brakes, hydraulic

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 1.3 yr in service
While operating the vehicle the air conditioning system failed. The vehicle was brought to dealer for diagnosis which confirmed the failure and was out of service for 30 days due to parts availability being SOP. The dealer provided a loaner and fuel reimbursement due my car being electric but refused to reimburse the lease payment for the 30 days out of service. The parts replaced were 4M0-959-609 SENSOR, 87571950 HIGH PRESSURE SWITCH & REFRIGERANT.
Electrical system mileage not reported 2.1 yr in service
CHARGEPOINT, INC manufacturers defective electric motor vehicle chargers for residential use. Chargepoint's initially worked upon delivery and installation by a certified/license electrician. However, after several months the charger became defective and was replaced by Chargepoint with another identical charger. The second charger did not work upon arrival despite customer service assistance. Chargepoint refused to refund me the cost of purchase and replacement. Chargepoint would like to have the defective chargers returned without reimbursement of all expenses.
Electrical system mileage not reported 3.3 yr in service
The contact owns a 2021 Audi E-Tron. The contact received notifications of NHTSA Campaign Numbers: 23V867000 (Electrical System) and 23V842000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Other E-Tron model years

202220212019

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