What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Buick Enclave

Typical pattern

10.9% of complaints about the 2018 Buick Enclave came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 5.0 yr in service. The most-reported system is service brakes (20 complaints), typically at 2.8 yr or about 23,000 miles.

Complaints
92
Median age at failure
5.0 yr
Median mileage
24,586 n=40
Crash / fire / tow
13% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
20 reports · 23,000 mi
2.8 yr
10%
Power train
15 reports · 71,000 mi
5.1 yr
20%

In owners’ own words

Service brakes 20,000 mi 2.5 yr in service
THE ELECTRONIC PARKING BRAKE HAS TURNED ON 5 TIMES NOW. 3 TIMES, THE CAR WAS IN PARK AND THE EMERGENCY BRAKE HAD TURNED ON AND WOULD NOT TURN OFF. THE BRAKE WAS NOT ACTIVATED BY ANYONE. THEN IT HAPPENED WHILE DRIVING. THE VEHICLE WAS TOWED TO A DEALERSHIP. THEY WORKED ON IT AND SAID IT WAS FIXED. THIS WEEK WHILE DRIVING HOME FROM THE GROCERY STORE THE BRAKE TURNED ON AGAIN. THE VEHICLE WAS AGAIN TOWED TO THE DEALERSHIP.
Service brakes 20,900 mi 3.3 yr in service
WHILE DRIVING ON VERY SLICK ROADS ON A HIGHWAY, I ATTEMPTED TO BRAKE THE VEHICLE IN PREPARATION TO MAKING A LEFT HAND TURN. I COULD NOT STOP THE VEHICLE. THE WHEELS KEPT PUSHING ME FORWARD. I COULD FEEL THE ABS PULSING BUT THE VEHICLE WOULD NOT STOP. LUCKILY, NO ONE WAS AHEAD OF ME OR I WOULD HAVE HIT THE VEHICLE. IT FELT LIKE THE CAR WAS OVERRIDING MY ATTEMPTS TO STOP IT. I WASN'T JUST SLIDING ON SLICK ROADS; THE VEHICLE WAS ACTIVELY PUSHING ME FORWARD.
Service brakes mileage not reported 3.8 yr in service
While on free way transmission stopped functioning properly after exit unable to move vehicles in gear. Dealer said it was a computer programming issue. Another instance 9 months later care emergency break would not dis engage even after shutting vehicle off and restarting several times that transmission would stop shifting soon received messages dealer said it was a computer programming error .
Power train 200 mi 6 mo in service
TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SUSS BUICK GMC DEALER (866-608-5251, 1301 S HAVANA ST, AURORA, CO 80012) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS ABOUT 200.

Other Enclave model years

20192018201720162015201420122011201020092008

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