What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Chevrolet Bolt EV

Typical pattern

3.4% of complaints about the 2017 Chevrolet Bolt EV came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is steering (123 complaints), typically at 6.9 yr or about 44,000 miles.

Complaints
468
Median age at failure
4.8 yr
Median mileage
25,000 n=112
Crash / fire / tow
6.2% of reports
Safety recalls
4 2 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
123 reports · 44,000 mi
6.9 yr
0.8%
Electrical system
114 reports · 25,000 mi
4.8 yr
7.9%
Fuel / propulsion
70 reports · 18,000 mi
4.8 yr
4.3%
Other
33 reports · 24,000 mi
4.8 yr
0%
Power train
27 reports · 22,200 mi
4.8 yr
11.1%
Service brakes
22 reports · 24,000 mi
4.2 yr
13.6%
Engine
16 reports · 27,000 mi
4.3 yr
18.8%

Safety recalls — NHTSA campaigns

21V560000 2021-07-23 Do not drive
Electrical system:propulsion system:traction battery

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

A battery fire increases the risk of injury.

20V701000 2020-11-13 Do not drive
Electrical system:propulsion system:traction battery

General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

A battery fire increases the risk of injury.

23V845000 2023-12-14
Structure:body:roof and pillars

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

A fire increases the risk of injury.

22V930000 2022-12-15
Structure:body:roof and pillars

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

A vehicle fire can increase the risk of injury.

In owners’ own words

Power train 7,000 mi 2.1 yr in service
I EXPERIENCED A FAILURE OF THE 12-VOLT BATTERY. WHEN THIS HAPPENS, THE VEHICLE LOSES POWER, STALLS, AND THEN IT LOOSES ALL FUNCTIONS - CANNOT BE EVEN SHIFTED INTO NEUTRAL TO MOVE IT, CANNOT OPEN REAR DOORS. WE COULDN'T EVEN GET IN ON A TOW TRUCK.
Power train mileage not reported 4.2 yr in service
TODAY I RECEIVED RECALL NOTIFICATION GM N202311730 ABOUT DEFECTIVE BATTERIES THAT CAN CAUSE A FIRE WHEN CHARGED TO 100%. GM'S SOLUTION IS TO CHANGE SOFTWARE TO LIMIT MY VEHICLE'S CHARGE TO 90%. THIS IS NOT A SOLUTION. IT IS A BAND AID. THE BATTERIES ARE DEFECTIVE AND SHOULD BE REPLACED. WHY SHOULD I SUFFER THE CONSEQUENCE OF THIS AND HAVE TO DEAL WITH REDUCED VEHICLE RANGE AND MORE FREQUENT CHARGING. IF THE BATTERIES ARE A FIRE HAZARD, THEY SHOULD BE REPLACED WITH SAFE BATTERIES AT NO-COST TO THE OWNER.
Power train 62,000 mi 4.3 yr in service
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Fuel / propulsion 227 mi 1.0 yr in service
DRIVING ON THE FREEWAY (60-70MPH) WITH THE BATTERY AT OR SLIGHTLY ABOVE 50%, AN ALERT SOUNDED, AND THE BATTERY LEVEL IMMEDIATELY WENT DOWN TO NEARLY ZERO. IT ESTIMATED 10 MILES LEFT, BUT SPEED IMMEDIATELY DECREASED, AND THE ACCELERATOR STOPPED WORKING. AFTER RAPIDLY COASTING OVER TO THE SHOULDER, AND WITHIN SECONDS, THE CAR MADE A SERIES OF LOUD NOISES AND COMPLETELY STOPPED.

Other Bolt EV model years

2023202220212020201920182017

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