What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Chevrolet Captiva

No clear pattern

0% of complaints about the 2013 Chevrolet Captiva arrived in its first year of service. That is an unusual figure for a 2013 vehicle, but with only 141 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is engine (47 complaints), typically at 6.3 yr or about 90,000 miles.

Complaints
141
Median age at failure
5.8 yr
Median mileage
76,896 n=120
Crash / fire / tow
7.1% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
47 reports · 90,000 mi
6.3 yr
4.3%
Electrical system
31 reports · 76,000 mi
5.3 yr
12.9%
Other
16 reports · 40,000 mi
4.5 yr
6.2%

In owners’ own words

Electrical system mileage not reported 2.4 yr in service
SINCE MY 2013 CHEVY CAPTIVA TOOK THE PLACE OF THE SATURN VUE WHEN SATURN SHUT DOWN. HOW CAN I BE SURE THAT SINCE MY CAPTIVA IS EXCLUSIVELY SOLD TO FLEET CONSUMERS THAT MY VEHICLE IS NOT BEING OVERLOOKED ON THIS IGNITION SWITCH RECALL PROGRAM SINCE IT IS ALMOST IDENTICAL TO THE PONTIAC G5 AND CHEVY COBALT IGNITION SWITCH? *TR
Electrical system 68,000 mi 3.0 yr in service
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT POWERED OFF THE VEHICLE AND, MOMENTS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. ...UPDATED 02/19/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OTHER THAN A SLIGHT WHINE COMING FROM THE ENGINE COMPARTMENT. *JS
Electrical system 40,450 mi 3.1 yr in service
WHILE DRIVING, THE DASH BOARD LIGHTS WILL COME ON FROM TIME TO TIME. THE SIGNAL LIGHT INSIDE THE CAR MAY SHOW, BUT NOT INDICATED OUTSIDE. ONCE IN A WHILE THE CABIN LIGHT FLUTTER, DIM AND THEN RETURN TO FULL BRIGHTNESS. THE RADIO MAY STOP WORKING AND " TING, TING" SOUND MAY COME ON WITH THE DASH BOARD PANEL LIGHTS ILLUMINATED MOMENTARILY. THIS CAR WAS RECENTLY SERVICED BY THE DEALER AND I HAVE REPORTED ON THIS PROBLEM BEFORE. SINCE IT OCCURS VERY OFTEN, I HAVE INDICATED THE DATE OF THE LAST OCCURRENCE. THANKS
Other 35,090 mi 1.7 yr in service
ONGOING SPORADIC PROBLEM - IGNITION SWITCH LOCKS AND AM UNABLE TO TURN KEY TO START VEHICLE. CALLED DEALERSHIP BEFORE THE VEHICLE WENT OUT OF WARRANTEE AND WAS TOLD THEY COULDN'T FIX AND DIAGNOSE THE PROBLEMS UNLESS THEY PROBLEM HAPPENED WHILE IT WAS AT THE DEALERSHIP. SOMETIMES IT TAKES UP TO 20 MINUTES TO GET THE KEY TO TURN.

Other Captiva model years

201420132012

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