What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Chevrolet Equinox

Typical pattern

11.6% of complaints about the 2020 Chevrolet Equinox came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 4.4 yr in service. The most-reported system is service brakes (96 complaints), typically at 4.7 yr or about 6,550 miles.

Complaints
490
Median age at failure
4.4 yr
Median mileage
11,525 n=134
Crash / fire / tow
13.7% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
96 reports · 6,550 mi
4.7 yr
11.5%
Engine
86 reports · 29,165 mi
4.7 yr
14%
Fuel / propulsion
49 reports · 6,550 mi
4.9 yr
4.1%
Other
43 reports · 4,857 mi
3.8 yr
7%
Electrical system
42 reports · 4,857 mi
4.1 yr
2.4%
Power train
39 reports · 11,399 mi
4.3 yr
10.3%
Collision avoidance
16 reports · 8,500 mi
3.6 yr
25%
Speed control
15 reports · 4,900 mi
3.3 yr
13.3%

Safety recalls — NHTSA campaigns

23V339000 2023-05-11
Child seat:vehicle latch anchor

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

20V668000 2020-10-29
Power train:automatic transmission

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

19V704000 2019-10-03
Service brakes, hydraulic:foundation components:disc:caliper

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

19V667000 2019-09-19
Fuel system, gasoline:storage:tank assembly

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

A fuel leak in the presence of the ignition source can increase the risk of a fire.

In owners’ own words

Engine 400 mi 5 mo in service
TL* THE CONTACT OWNS A 2020 CHEVROLET EQUINOX. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO SHAKE EXCESSIVELY. THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM TRENARY CHEVROLET LOCATED AT 501 AUTO MALL DR, O'FALLON, MO 63368, WHERE A DIAGNOSTIC TEST AND REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. THE VIN WAS NOT AVAILABLE.
Engine mileage not reported 10 mo in service
ENGINE LIGHT AND REDUCED ENGINE SPEED COME ON, DEALERSHIP STATES IT IS DUE TO BAD GAS. HAVE PURCHASED GAS FROM MULTIPLE VENUES OVER 6 MONTHS, ENGINE LIGHT WITH REDUCED SPEED HAS HAPPENED 4X IN 6 MONTHS .
Engine 5,000 mi 1.2 yr in service crash / fire / tow
AS THIS CAR WAS BEING DRIVEN DOWN THE HIGHWAY, ABOUT 10 MINUTES INTO MY DRIVE, SMOKE STARTED COMING FROM THE VEHICLE, I PULLED OVER, A PASSER BY RAN OVER TO ME TELLING ME TO GET OUT OF THE VEHICLE THAT FLAMES WERE SHOOTING OUT OF THE BOTTOM. AS SOON AS I EXITED THE CAR, THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE ENTIRE CAR WAS BURNED TO THE GROUND. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. GM REFUSED TO RECALL THIS VEHICLE OR TO TAKE ANY RESPONSIBILITY.
Power train 480 mi 3 mo in service
MY 2020 EQUINOX HAS LESS THAN 500 MILES AND OVER THE WEEKEND, WHEN COMING TO A STOP AT A LIGHT, THE FORWARD COMPLETELY DISENGAGED AND WOULD NOT ALLOW US TO MOVE FORWARD. WE COULD ONLY GO REVERSE. WE HAD OUR 5 YEAR OLD GRANDSON WITH US AND THIS WAS TERRIFYING. IT COULD HAVE BEEN EVEN MORE DANGEROUS HAD IT BEEN DARK OR ON A BUSIER ROAD.

Other Equinox model years

2026202520242023202220212020201920182017201620152014201320122011201020092008200720062005

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