What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Chevrolet Suburban 1500

Typical pattern

0.9% of complaints about the 2011 Chevrolet Suburban 1500 came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is other (32 complaints), typically at 5.7 yr or about 90,000 miles.

Complaints
108
Median age at failure
5.3 yr
Median mileage
80,000 n=72
Crash / fire / tow
3.7% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
32 reports · 90,000 mi
5.7 yr
6.2%
Air bags
32 reports · 80,000 mi
5.8 yr
0%
Structure
18 reports · 61,000 mi
5.3 yr
0%

Safety recalls — NHTSA campaigns

11V339000 2011-06-28
Steering:linkages

GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.

11V007000 2011-01-06
Suspension:rear:axle:spindle

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

In owners’ own words

Other mileage not reported 1.2 yr in service
THE VEHICLE IS ONE WEEK OLD WITH 1200 MILES ON THE CLOCK. THE PROPSHAFTS ARE SEVERELY RUSTING. THE YOKES ARE RUSTED. DEALER SAID GM REFUSED TO FURTHER PERFORM REPAIR AND CONSIDER IT NORMAL. *TR
Other 90,000 mi 4.7 yr in service
DASHBOARD IS CRACKED AND THE PASSENGER SIDE AIRBAG AND IS LOOSE AND SHAKES THE ENTIRE WIDTH OF THE DASHBOARD.
Other 96,000 mi 5.3 yr in service
DASHBOARD IS CRACKED IN THREE PLACES, INCLUDING TWO CRACKS AROUND THE PASSENGER AIRBAG. THIS IS A COMMON OCCURRENCE IN GM TRUCKS/SUVS AND NEEDS TO BE ADDRESSED!
Structure mileage not reported 1.3 yr in service
2011 CHEVROLET SUBURBAN 1500. CONSUMER STATES WHEN THE TAILGATE IS COMMANDED TO LIFT IT RAISES BETWEEN 20% AND 50% AND THEN RETURNS TO THE BOTTOM AND LOCKS WITHOUT STOPPING *TGW THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER, THE TAILGATE LIFTED APPROXIMATELY 80% AND THEN WITHOUT WARNING AN EXPLOSIVE NOISE OCCURRED AND A VIOLENT DOWNWARD MOTION CAUSED IT TO CLOSE AND LOCK. THE CONSUMER WENT TO ANOTHER DEALER AND THE TAILGATE OPENED FULLY AND THEN CLOSED AND LOCKED WITHOUT COMMAND. THE CONSUMER STATED HE HAS BEEN TO THE DEALER SIX TIMES FOR THE FAULTY OPERATION OF THE TAILGATE. *JB

Other Suburban 1500 model years

201120102009200820072005200420032002200120001999

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