What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Chevrolet Trax

No clear pattern

22.3% of complaints about the 2019 Chevrolet Trax arrived in its first year of service. That is an unusual figure for a 2019 vehicle, but with only 193 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is engine (35 complaints), typically at 5.3 yr or about 6,509 miles.

Complaints
193
Median age at failure
3.8 yr
Median mileage
6,509 n=74
Crash / fire / tow
9.8% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
35 reports · 6,509 mi
5.3 yr
5.7%
Electrical system
25 reports · 35,853 mi
4.1 yr
4%
Other
21 reports · 5,734 mi
1.4 yr
9.5%
Suspension
19 reports · 8,500 mi
9 mo
10.5%
Steering
15 reports · 3,000 mi
2.8 yr
6.7%

Safety recalls — NHTSA campaigns

19V312000 2019-04-18
Suspension:front:control arm:lower ball joint

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.

A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

18V774000 2018-11-01
Air bags

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

In owners’ own words

Other 12 mi 3 mo in service
A THICK FILM APPEARS ON THE WINDSHIELD THROUGHOUT THE CAR AS IF SOMEONE WAS SMOKING CIGARETTES OR SOME TYPE OF SUBSTANCE. THIS FILM SHOWS UP ON THE CAR WINDOWS EVERY 3 DAYS IF YOU DON'T WASH THE WINDOWS IT GETS THICKER. WE HAVE TAKEN THE VEHICLE BACK SEVERAL TIMES AND THEY CAN'T SEEM TO FIND THE CAUSE. ALSO IF YOU DRIVE FOR MORE THAN AN HOUR YOUR EYES WILL START TO BURN AND IT WILL MAKE YOU FEEL SLEEPY. THIS IS NOT SAFE. THE DEALER JUST KEEP WASHING THE WINDOWS. SOMETHING NEEDS TO BE DONE.
Other mileage not reported 8 mo in service
PURCHASE VEHICLE IN FEBRUARY 2019 THEN RECEIVE A LETTER STATING A RECALL ON ROCKER ARMS THEY WERE NOT WELDED .VERY UPSET WITH THIS DISPOSITION AND WHAT A NITEMARE .TRAX IS IN THE SHOP NOW AT RELIABLE SERVICE DEPT .LOCATED ON SOUTH CAMPBELL IN SPRINGFIELD MO ..IT FAILED THE INSPECTION . I'M DRIVING A LOANER CAR FROM RELIABLE AND WANT TO TRADE THE TRAX FOR IT .I AM AFRAID OF THE TRAX NOW... I'M IN DEBT $22000.00 AND WANT A CAR I FEEL SAFE IN .PLEASE LET ME TRADE ...THIS IS MY 5TH CAR PURCHASED FROM RELIABLE ...PLEASE GET ME INTO A SAFE CAR ...
Other mileage not reported 11 mo in service
ONCE I GOT MY VEHICLE FIXED FROM THE SUSPENSION AND BALL JOINT RECALL MY VEHICLE BEGAN TO GET STUCK IN BETWEEN SHIFTS WHENEVER I WOULD TRY TO SHIFT GEARS I WOULD HAVE TO REALLY FORCE IT INTO REVERSE, DRIVE OR WHATEVER GEAR I AM TRYING TO GET IN.
Steering 15 mi 10 mo in service
BOUGHT CAR ON 7-26-2019. CAR DRIFTING OFF THE ROAD TO THE RIGHT BACK DOORS DON'T SHUT FLUSH WATER LEAKS .CAR IN SHOP 7-27-2019. NO FIX PROBLEM STILL THE SAME. BACK IN SHOP 8-5-2019 TO 8-8-2019. NO IMPROVEMENT . TOOK CAR TO ANOTHER DEALERSHIP ON 9-5-2019 TO 9-12-2019.FOUND DOOR MOLDING BAD REPLACED THEM . DOORS STILL NOT FLUSH. CAR IS STILL PULLING OFF THE ROAD TO THE RIGHT. GOING BACK IN SHOP ON 9-23-2019 FOR SAME PROBLEM WATER LEAKS HAPPEN WHILE SITTING STILL PULLING HAPPENS ALL THE TIME NO IMPROVEMENT

Other Trax model years

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