What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Chrysler Concorde

Typical pattern

4.3% of complaints about the 2002 Chrysler Concorde came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 4.6 yr in service. The most-reported system is engine cooling (24 complaints), typically at 4.5 yr or about 74,000 miles.

Complaints
69
Median age at failure
4.6 yr
Median mileage
55,000 n=55
Crash / fire / tow
7.2% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine cooling
24 reports · 74,000 mi
4.5 yr
4.2%

Safety recalls — NHTSA campaigns

03V035000 2003-02-05
Seats:front assembly:recliner

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

In owners’ own words

Engine cooling 15,000 mi 3.2 yr in service
WHILE DRIVING ABOUT 15 MPH AND TURNING THE CORNER ENGINE BEGAN TO KNOCK LOUDLY. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS VERY UNSYMPATHETIC TO PROBLEM. CONSUMER WAS FURIOUS.*AK
Engine cooling 74,000 mi 3.3 yr in service crash / fire / tow
WHILE TRAVELING AT 30 MPH VEHICLE LOST POWER, CAUSING IT TO STRIKE A CURB. VEHICLE WAS TOWED, AND THE ENGINE WAS FOUND TO BE DEFECTIVE.*AK
Engine cooling mileage not reported 3.5 yr in service
VEHICLE STALLED WHILE DRIVING. DRIVER PULLED OVER. BUT, THEN WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. *AK

Other Concorde model years

20022001200019991998

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