What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Chrysler PT Cruiser

Typical pattern

10.3% of complaints about the 2002 Chrysler PT Cruiser came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is electrical system (100 complaints), typically at 5.9 yr or about 66,130 miles.

Complaints
633
Median age at failure
5.3 yr
Median mileage
55,000 n=439
Crash / fire / tow
18.2% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
100 reports · 66,130 mi
5.9 yr
10%
Structure
69 reports · 61,000 mi
5.8 yr
4.3%
Exterior lighting
54 reports · 75,000 mi
7.8 yr
3.7%
Air bags
46 reports · 64,000 mi
2.8 yr
76.1%
Steering
46 reports · 43,128 mi
5.5 yr
17.4%
Service brakes, hydraulic
43 reports · 24,000 mi
2.2 yr
25.6%
Suspension
39 reports · 45,009 mi
4.8 yr
7.7%
Engine cooling
38 reports · 48,500 mi
4.9 yr
26.3%
Power train
35 reports · 56,000 mi
3.4 yr
8.6%
Other
24 reports · 65,000 mi
5.8 yr
16.7%
Engine
22 reports · 100,000 mi
13.6 yr
36.4%
Wheels
21 reports · 52,000 mi
3.7 yr
4.8%

Safety recalls — NHTSA campaigns

09E012000 2009-04-07
Exterior lighting

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

08E033000 2008-04-14
Suspension

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

04V268000 2004-06-03
Steering:hydraulic power assist:hose, piping, and connections

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.

02V215000 2002-08-08
Fuel system, gasoline:delivery

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

01V288000 2001-09-10
Electrical system:wiring:interior/under dash

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.

In owners’ own words

Electrical system mileage not reported 0 mo in service
WHILE DRIVING VEHICLE WILL STALL WHEN GOING AROUND A CURVE, WHEN THE VEHICLE WAS RESTARTED THE GAUGES DID NOT WORK ON DASH, THE BRAKES AND POWER STEERING STILL WORK BUT THE STEERING WAS HARD, THE DEALER WAS CONTACTED AND THEY REPLACED THE COMPUTER. *AK SINCE THE COMPUTER WAS REPLACED THE VEHICLE HAS NOT STALLED BUT IT CONTINUES TO RUN ROUGH, STUMBLE, AND MISFIRE AT SPEEDS ABOVE 40 MPH AND NOT ACCELERATING HARD. *NLM
Electrical system mileage not reported 4 mo in service
NHTSA RECLL#01V28800/ MANUFACTURER'S RECALL 994. GOT RECALL, AND TOOK VEHICLE INTO DEALER BE REPAIRED. DEALER INDICATED RECALL COULD NOT BE DONE BECAUSE PROGRAM HAS NOT BEEN INSTALLED ON COMPUTER. *AK
Electrical system mileage not reported 6 mo in service
OPTIMA BATTERY IN NEWER VEHICLE YEAR IS LEAKING ACID, AND ONE CAN SMELL TOXIC FUMES. *AK
Engine cooling mileage not reported 2 mo in service
WHILE DRIVING 60 MPH ABS BRAKE AND TRACTION CONTROL SYSTEM LIGHTS CAME ON, AND THEN VEHICLE STALLED. VEHICLE HAS NOT BEEN TAKEN TO DEALER. *AK

Other PT Cruiser model years

200920082007200620052004200320022001

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