What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Dodge RAM 1500

Typical pattern

6.8% of complaints about the 2002 Dodge RAM 1500 came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 6.3 yr in service. The most-reported system is structure (275 complaints), typically at 6.6 yr or about 75,000 miles.

Complaints
962
Median age at failure
6.3 yr
Median mileage
73,000 n=706
Crash / fire / tow
11.5% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Structure
275 reports · 75,000 mi
6.6 yr
5.8%
Power train
98 reports · 85,000 mi
7.1 yr
10.2%
Electrical system
94 reports · 78,598 mi
7.8 yr
12.8%
Suspension
70 reports · 56,000 mi
3.2 yr
12.9%
Other
61 reports · 77,000 mi
8.3 yr
4.9%
Engine cooling
53 reports · 69,000 mi
5.3 yr
5.7%
Air bags
46 reports · 74,000 mi
6.8 yr
54.3%
Visibility
45 reports · 66,000 mi
3.7 yr
0%
Steering
42 reports · 55,713 mi
5.3 yr
16.7%
Exterior lighting
41 reports · 91,000 mi
8.8 yr
9.8%
Service brakes, hydraulic
29 reports · 26,000 mi
2.1 yr
6.9%
Engine
22 reports · 116,500 mi
12.1 yr
18.2%

Safety recalls — NHTSA campaigns

10E040000 2010-08-23
Wheels:hub

FEDERAL-MOGUL IS RECALLING CERTAIN CARQUEST, NATIONAL, AND PERCISION BRAND WHEEL HUB ASSEMBLIES, P/NOS 515073 AND 515073, SOLD FOR USE AS REPLACEMENT EQUIPMENT ON MODEL YEAR 2002 THROUGH 2008 DODGE RAM 1500 PICKUP TRUCKS. THE INBOARD ROLL FORM USED TO MAINTAIN THE HUB ASSEMBLY CAN FATIGUE RESULTING IN NOISE AND/OR WHEEL SEPARATION ON THE TWO WHEEL DRIVE (2WD) APPLICATIONS. THE RISK OF THESE ISSUES DO NOT OCCUR ON THE FOUR WHEEL DRIVE (4WD) APPLICATIONS, AND INSTALLATION ON THE 4WD APPLICATIONS ARE NOT PART OF THIS RECALL.

A VEHICLE CRASH CAN OCCUR IF THE WHEEL SEPARATES FROM THE VEHICLE.

07E104000 2007-12-11
Visibility:glass, side/rear

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

06E024000 2006-03-15
Engine cooling

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.

A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

03V504000 2003-12-10
Tires

ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."

03V078000 2003-03-10
Steering:column

ON CERTAIN PICKUP TRUCKS, THE ELECTRICAL CONNECTOR AT THE BOTTOM OF THE STEERING COLUMN CONTAINS AN UNDER-SIZED TERMINAL FOR THE HVAC BLOWER MOTOR CIRCUIT. LOCALIZED HEATING FROM CURRENT FLOW WITH THE BLOWER SPEED SET ON HIGH MAY CAUSE THE TERMINAL CONTACTS TO RELAX AND LOSE ELECTRICAL CONTACT. THIS CAN CAUSE THE HVAC BLOWER MOTOR TO BECOME INOPERATIVE.

THIS CONDITION COULD CAUSE IMPAIRMENT OF VISIBILITY IN INCLEMENT WEATHER, INCREASING THE RISK OF A CRASH.

03V077000 2003-03-10
Visibility:rearview mirrors/devices:exterior

ON CERTAIN PICKUP TRUCKS, THE DETENT SYSTEM ON THE EXTERIOR MIRROR HOUSINGS MAY LOSE THE FUNCTIONALITY.

THIS COULD POTENTIALLY AFFECT REARWARD FIELD OF VISION, INCREASING THE RISK OF A CRASH.

In owners’ own words

Power train mileage not reported 3 mo in service crash / fire / tow
RIGHT REAR AXLE BROKE WHILE DRIVING 40-45 MPH. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK CONSUMER SENT BROKEN SHAFT TO DEALER FOR TESTING, BUT DEALER DENIED ANY CLAIMS, STATING THAT IT WAS DRIVER NEGLECT, ONE PERSON WAS INJURED IN ACCIDENT CAUSED BY THE DEFECTIVE REAR AXLE. *TT
Power train mileage not reported 9 mo in service
6-11-2002 TRUCK DIED OUT IN MOTION. 6-15-2002 BELLS IN TRUCK CAME ON, NO DUMMY LIGHTS LASTED 10-15 MIN THEN STOPPED ON ITS OWN, ALSO THIS DAY TRUCK DIED OUT ONCE IN REVERSE, 3 TIMES IN DRIVE. ON THIS DAY I HAD VEHICLE TOWED TO DEALER. 6-22-2002 TRUCK STUCK IN REVERSE. ENGINE REVED IN REVERSE AS IF IN NUETRAL BUT WAS CLEARLY IN REVERSE. CAR WAS DRIVEN TO DEALER THAT DAY. 6-29-2002 STUCK IN REVERSE AGAIN. DEALER CONTACTED - I WAS TOLD TO CONTACT A SERVICE MANAGER ON 7-1-2002 , I OBVIOUSLY HAVE AN INTERMITENT PROBLEM AND NOTHING CAN BE DONE UNTIL THEY CAN PROVE THERE IS A PROBLEM. *AK
Power train mileage not reported 8 mo in service
CONSUMER STATES REAR DIFFERENTIAL BEGAN MAKING LOUD PINGING SOUNDS AS IF METAL WAS COOLING AFTER THE VEHICLE HAD BEEN TOWING A TRAILER FOR THREE HOURS ON THE HIGHWAY. PAINT WAS BUBBLING OFF OF THE DIFFERNETIAL. DEALER FOUND THE ENTIRE DIFFERENTIAL AND REAR AXLE BEARINGS NEEDED TO BE REPLACED. *TT
Tires mileage not reported 3 mo in service
TIRES WOULD NOT STAND GRAVEL ROADS. IF TIRES HIT A BUMP ON OIL OR CONCRETE ROADS TIRES WILL BREAK. GOOD YEAR WRANGLER, TIRE SIZE 28570R17, DOT # NOT AVAILABLE. CONTACTED DEALER ,AND DEALER STATED THAT TIRES WILL NOT STAND UP ON GRAVEL ROADS. DEALER DID AGREE TO REPLACE TIRES. *AK THE DEALER REPLACED THE BAD TIRES. *YH

Other RAM 1500 model years

201220112010200920082007200620052004200320022001200019991998

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