2014 Ford C-MAX Energi

Typical pattern

5.1% of complaints about the 2014 Ford C-MAX Energi came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 3.8 yr in service. The most-reported system is electrical system (16 complaints), typically at 3.9 yr or about 25,000 miles.

Complaints: 39
Median age at failure: 3.8 yr
Median mileage: 32,000 n=26
Crash / fire / tow: 10.3% of reports
Safety recalls: 0

In owners’ own words

Electrical system 25,000 mi 2.5 yr in service

UNABLE TO TURN OFF CAR WITH KEYLESS IGNITION. COMPUTER SEEMED TO THINK CAR WAS OFF AND WOULDN'T LET ME TURN IT ON BECAUSE IT THOUGHT IT WAS PLUGGED IN (WHICH IT WAS NOT) AND THE ENGINE WAS RUNNING AND I COULDN'T TURN IT OFF.

Electrical system mileage not reported 2.8 yr in service

THE CHARGE HOUSING CAP FELL OFF. DEALER SAYS IT AFFECTS THE CHARGING CAPACITY $500 CHEAP CRAP!!!! IT DID NOT EVEN LAST 2-YEARS!!!! HOW CAN U ABUSE IT WHEN ALL U DO IS PUSH A BUTTON!! NEVER MORE... A FORD!!!

Electrical system 33,265 mi 3.9 yr in service

120 VOLT CONVENIENCE CHARGING CORD HEATS UP >150 DEGREES F WHILE CHARGING, AS CHECKED BY A DIGITAL THERMOMETER, RESULTING IN BROWNING OF THE ELECTRICAL OUTLET (PICTURE ENCLOSED). OUTLET IS A STANDARD 120VOLT 15AMP GFCI OUTLET WITH NOTHING ELSE CONNECTED. TESTED ON A DIFFERENT OUTLET WITH SIMILAR RESULTS PICTURE ENCLOSED).*DT *JS

Other C-MAX Energi model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2014 Ford C-MAX Energi

When each system is reported — middle 50% of complaints

In owners’ own words

Other C-MAX Energi model years

How to read this