6.8% of complaints about the 2009 Ford Crown Victoria came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is steering (17 complaints), typically at 8.4 yr or about 132,000 miles.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper interme
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
CATASTROPHIC FAILURE OF THE STEERING COLUMN; THE STEERING COLUMN RETAINING RING FAILED. BINDING OF LOWER AND MIDDLE UNIVERSAL JOINTS AND BELIEVE IT IS HEAT RELATED. STEERING SHAFT NOT TRAVELING ON A TRUE AXIS AND A RESULT IS THE RETAINING RING IS BEING WORN AND EVENTUALLY WEARS OUT. *TR
REFERENCE ODI NUMBERS 10347404, 10474596, 1047458, 10475030, 1047501; THE AFFECTED VEHICLES SHOULD INCLUDE MODEL YEARS 2009 THROUGH 2011. THE AFFECTED VEHICLE IN THIS NOTICE IS A MODEL YEAR 2009. FURTHER RESEARCH FOUND MODEL YEAR 2005 THROUGH 2011 HAVE THE SAME STEERING COLUMN DESIGN AND AFFECTED PART NUMBERS. *TR
THE COMPLAINANT ALLEGES THE DRIVER OF A MY 2009 CROWN VICTORIA EXPERIENCED A LOOSENESS AND NOISE IN THE STEERING COLUMN. UPON INSPECTION THE LOWER STEERING COLUMN BEARING WAS FOUND TO BE PARTIALLY DISPLACED FROM THE STEERING COLUMN. THE COMPLAINANT NOTES THAT THERE WAS NOT A COMPLETE LOSS OF THE STEERING. TWO OF THE TABS OF THE STEERING COLUMN BEARING WERE FOUND BROKEN IN THE DRIVERS FOOTWELL AREA.