What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Ford Excursion

Typical pattern

16.9% of complaints about the 2004 Ford Excursion came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 5.0 yr in service. The most-reported system is engine cooling (23 complaints), typically at 4.7 yr or about 74,000 miles.

Complaints
124
Median age at failure
5.0 yr
Median mileage
82,300 n=100
Crash / fire / tow
8.1% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine cooling
23 reports · 74,000 mi
4.7 yr
0%
Electrical system
23 reports · 96,000 mi
5.0 yr
8.7%

Safety recalls — NHTSA campaigns

11V352000 2011-07-13
Exterior lighting:tail lights

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DE

NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

05V270000 2005-06-10
Electrical system:wiring

CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.

SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

In owners’ own words

Engine cooling 2,248 mi 1.1 yr in service
WHILE DRIVING, VEHICLE WOULD STALL. THE DRIVER WAS ABLE TO RESTART AND NOTICED THAT THE VEHICLE WOULD ACCELERATED SUDDENLY ON ITS OWN WITHOUT WARNING. THE DRIVER APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUE TO ACCELERATED WITH SPEED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED. *NM THERE WAS AN OIL LEAK. *SC
Engine cooling 13,000 mi 1.0 yr in service
WHILE DRIVING, THE VEHICLE SURGED. THE CONSUMER WOULD SMELLED GAS FUMES INSIDE THE VEHICLE. THE DEALERSHIP WAS AWARE OF THE PROBLEM, BUT DID NOT RESOLVE IT. *AK THE TURBO WOULD NOT TURN ON AND WOULD NOT GO OVER 3500 RPM'S AND THERE WAS A FLUTTER TYPE OF SOUND COMING FROM THE DRIVER'S SIDE REAR QUARTER PANEL WHEN THE A/C WAS ON ONLY BY THE REAR A/C CONTROLLER. *SC
Engine cooling 6,000 mi 11 mo in service
THE EP AND EGR SENSORS KEPT GOING OUT. WHEN THIS HAPPENED THE VEHICLE WILL RUN, BUT WILL NOT GET ANY POWER, SIMILAR TO STALLING. THIS OCCURRED THREE TIMES, DEALER CONTINUED TO SERVICE THE VEHICLE, AND THE PROBLEMS CAME BACK.*AK
Electrical system 14,000 mi 1.4 yr in service crash / fire / tow
WHILE DRIVING 35 MPH, A FIRE STARTED UNDER THE HOOD. CONSUMER MANAGED TO PULL OVER , AND PUT OUT THE FIRE. HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Other Excursion model years

200520042003200220012000

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