What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Ford Focus

Typical pattern

4.5% of complaints about the 2011 Ford Focus came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is electrical system (25 complaints), typically at 3.8 yr or about 48,000 miles.

Complaints
157
Median age at failure
4.5 yr
Median mileage
50,000 n=129
Crash / fire / tow
11.5% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
25 reports · 48,000 mi
3.8 yr
4%
Power train
20 reports · 65,000 mi
5.8 yr
5%
Latches / locks
17 reports · 50,000 mi
2.8 yr
0%
Structure
16 reports · 82,423 mi
5.1 yr
12.5%

In owners’ own words

Power train 7,915 mi 8 mo in service
TL*THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED. A THROTTLE CONTROL/TRANSMISSION WARNING LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE INTO THE EMERGENCY LANE WHERE THE VEHICLE WAS STOPPED. UPON RESTART THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,915.
Power train 15,000 mi 1.9 yr in service
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE PCM MODULE WOULD HAVE TO BE UPDATED. THE UPDATES WERE PERFORMED HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR
Power train 8,664 mi 3.1 yr in service
THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB THE SYSTEM SHUT DOWN. AT THAT POINT A COMPLETE TURN OFF OF THE CAR WAS ATTEMPTED WHICH DID NOT HAPPEN, WITH THE DISPLAY STILL BEING ACTIVE. REPEATED ATTEMPTS FINALLY COMPLETELY SHUT DOWN THE SYSTEM, WHICH WAS THEN RESTARTED NORMALLY. THE OTHER TWO INSTANCES OCCURRED WHILE BACKING OUT OF THE GARAGE, AND ROUNDING A NEIGHBORHOOD TURN. *TR
Structure mileage not reported 1.7 yr in service crash / fire / tow
CPSC# I1250486A. 2010 FORD FOCUS. CONSUMER STATED AS SHE WAS ENTERING THE CAR HER FOOT BECAME WEDGED BETWEEN THE PLASTIC CASING ON THE DOOR. *LN THE CONSUMER NEEDED HELP GETTING THE CASING OFF OF HER FOOT. SHE SUFFERED A MINOR INJURY. THE DEALER OFFERED TO FIX THE VEHICLE. *JB

Other Focus model years

2018201720162015201420132012201120102009200820072006200520042003200220012000

How to read this