2002 GMC Envoy
No clear pattern 19.8% of complaints about the 2002 GMC Envoy arrived in its first year of service. That is an unusual figure for a 2002 vehicle, but with only 551 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is power train (80 complaints), typically at 3.8 yr or about 60,100 miles.
- Complaints
- 551
- Median age at failure
- 3.8 yr
- Median mileage
- 65,000 n=357
- Crash / fire / tow
- 12.5% of reports
- Safety recalls
- 10
07E014000 2007-02-26
Exterior lighting:headlights
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
04V289000 2004-06-23
Engine cooling
SOME SPORT UTILITY VEHICLES EQUIPPED WITH AN ELECTRONICALLY CONTROLLED AIR SUSPENSION (ECAS) HAVE A CONDITION IN WHICH THE ECAS MAY PRODUCE A BRIEF ELECTRICAL SPIKE WHILE THE VEHICLE IS OPERATING. THIS ELECTRICAL SPIKE CAN DISRUPT THE POWERTRAIN CONTROL MODULE (PCM) CAUSING THE VEHICLE TO STALL.
IF THE SPIKE DAMAGES THE PCM, THE VEHICLE MAY NOT RESTART. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD OCCUR WITHOUT PRIOR WARNING.
04V201000 2004-04-28
Seat belts
CERTAIN LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES." ONE OF THE TWO SENSORS IN THE DRIVER'S AND FRONT PASSENGER'S SEAT BELT RETRACTORS COULD BE INOPERATIVE. THE SEAT BELT RETRACTORS WILL LOCK WHEN THE BELT WEBBING IS EXTRACTED DURING A CRASH; HOWEVER, THE MECHANISM THAT LOCKS THE SEAT BELT RETRACTOR WHEN THE VEHICLE DECELERATES QUICKLY, SUCH AS HEAVY BRAKING, MAY NOT OPERATE AS INTENDED.
IF THIS WERE TO OCCUR, THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, AND COULD RESULT IN INJURY TO THE OCCUPANT.
04V046000 2004-02-04
Visibility:windshield wiper/washer
CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
03V250000 2003-07-15
Equipment:other:owners/service/other manual
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
03V096000 2003-03-19
Electrical system:wiring:interior/under dash
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION." THESE VEHICLES HAVE AN INTERMITTENT CONDITION DURING VEHICLE START-UP IN WHICH THE INSTRUMENT PANEL CLUSTER MAY NOT PROPERLY POWER UP, RESULTING IN MOST OF THE DISPLAYS, TELLTALE LIGHTS, AND FUNCTIONS (EXCEPT THE SERVICE ENGINE LIGHT, TURN SIGNAL INDICATORS, AND THE INSTRUMENT PANEL CLUSTER BACKLIGHTING) BEING INOPERATIVE.
THESE VEHICLES DO NOT COMPLY WITH THE STANDARD.
03V075000 2003-03-06
Power train:automatic transmission
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.
THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.
02V273000 2002-10-04
Structure:body
CERTAIN SPORT UTILITY VEHICLES ARE MISSING WELDS ON THE REAR FLOOR PLAN.
IN A CRASH, MISSING WELDS COULD DEGRADE PERFORMANCE OF THE THIRD ROW SEAT AND SAFETY BELT ANCHORAGE AND OCCUPANTS COULD RECEIVE GREATER INJURIES.
02V121000 2002-08-23
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND.
IF THE FITTING BECOMES DISCONNECTED WHILE THE VEHICLE IS IN MOTION, THE ENGINE WOULD STOP DUE TO INADEQUATE FUEL SUPPLY AND CAUSE A LOSS OF POWER STEERING ASSIST. IF AN IGNITION SOURCE WERE PRESENT, FUEL LEAKAGE FROM A DISCONNECTED FUEL FILTER FITTING COULD RESULT IN A FIRE.
02V222000 2002-08-09
Air bags:frontal
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.