What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2007 Hyundai Entourage

Typical pattern

5.9% of complaints about the 2007 Hyundai Entourage came in the first year, which is unremarkable for a 2007 vehicle — around the middle of the 268 model-years on record. The median complaint arrives at 6.9 yr in service. The most-reported system is electrical system (54 complaints), typically at 7.1 yr or about 85,000 miles.

Complaints
338
Median age at failure
6.9 yr
Median mileage
76,800 n=276
Crash / fire / tow
9.8% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
54 reports · 85,000 mi
7.1 yr
9.3%
Structure
40 reports · 65,000 mi
7.2 yr
7.5%
Suspension
37 reports · 92,000 mi
8.8 yr
13.5%
Latches / locks
31 reports · 35,800 mi
2.8 yr
6.5%
Service brakes
18 reports · 95,425 mi
6.8 yr
5.6%
Electronic stability control (esc)
16 reports · 81,000 mi
6.7 yr
0%
Engine
16 reports · 96,000 mi
8.6 yr
6.2%
Exterior lighting
15 reports · 85,000 mi
6.3 yr
0%
Air bags
15 reports · 71,000 mi
10.1 yr
33.3%

Safety recalls — NHTSA campaigns

20V061000 2020-02-04
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.

16V843000 2016-11-21
Latches/locks/linkages:hood:latch

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

13V556000 2013-11-06
Suspension:front:control arm:lower arm

Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.

A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

13V113000 2013-04-01
Exterior lighting:brake lights:switch

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

09V122000 2009-04-15
Exterior lighting:brake lights:switch

HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OU

ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH.

06V356000 2006-09-19
Electrical system:wiring

ON CERTAIN MINIVANS EQUIPPED WITH ADJUSTABLE BRAKE PEDALS, THE STOP LAMP SWITCH WIRING HARNESS MAY BE OUT OF POSITION. AN IMPROPERLY POSITIONED STOP LAMP SWITCH WIRING HARNESS COULD MAKE CONTACT WITH THE U-JOINT ASSEMBLY OF THE STEERING COLUMN. REPEATED CONTACT MAY EVENTUALLY CAUSE THE WIRING HARNESS INSULATION TO CHAFE.

CHAFED INSULATION COULD CAUSE A SHORT OF THE WIRING HARNESS RESULTING IN THE LOSS OF BRAKE LIGHTS, ENGINE STALLING, OR AN INABILITY TO START THE VEHICLE INCREASING THE RISK OF A CRASH.

In owners’ own words

Structure 865 mi 1 mo in service
DT*: THE CONTACT STATED ON THE CONSOLE, A CHROME PLATE COVERED THE SECTION WHERE THE GEAR SHIFT LEVER WAS LOCATED. WHEN THE SUN SHINED, IT REFLECTED INTO THE CONTACTS EYES MAKING IT HARD TO SEE WHILE DRIVING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED IT WAS DESIGNED THAT WAY. *AK UPDATED 11/0/906.*JB
Structure 17,050 mi 1.0 yr in service
TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILS TO OPEN ONLY WHEN THE EXTERIOR HANDLE IS BEING PULLED. THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWO TIMES AND THEY STATED THAT THE FAILURE HAD TO BE DUPLICATED MORE THAN ONCE. THE CURRENT MILEAGE WAS 18,060 AND FAILURE MILEAGE WAS 17,050. UPDATED 12/12/07.
Structure 2,500 mi 1.9 yr in service
POWER SLIDING DOORS DO NOT CLOSE PROPERLY. THE DOORS WILL INTERMITTENTLY TRY TO CLOSE TOO FAR AND AN ALARM WILL SOUND TO SIGNAL THAT THE DOORS DID NOT PROPERLY CLOSE. IN SOME INSTANCES, THE DOOR WILL OPEN AGAIN. THIS OCCURS WITH BOTH THE RIGHT AND LEFT SLIDING DOOR. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS ON LEVEL GROUND OR UNEVEN GROUND. WE HAVE HAD THE VAN IN FOR THIS FIX ON THREE SEPARATE OCCASIONS. *TR
Suspension 29,000 mi 2.9 yr in service
I OWN A 2007 HYUNDAI ENTOURAGE AND HAVE HAD FRONT END VIBRATIONS OVER 68 MILES P/H FOR OVER A YEAR AND HAVE TAKEN THIS VEHICLE TO THE DEALER ALMOST EVERY MONTH AND STILL HAVE HAD NO LUCK WITH A REMEDY. WE LIVE IN THE MOUNTAINS AND THIS IS VERY UNSAFE AT TIMES WHEN TRAVELING DOWN HILL AND YOU STEERING VIBRATES LIKE CRAZY. COMMON MAINTENANCE HAS BEEN DONE (BALANCE, ALIGNMENT ETC). *TR

Other Entourage model years

20082007

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