What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Jaguar XJ8

Typical pattern

16.9% of complaints about the 2004 Jaguar XJ8 came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is suspension (18 complaints), typically at 8.9 yr or about 59,759 miles.

Complaints
83
Median age at failure
5.3 yr
Median mileage
49,900 n=66
Crash / fire / tow
27.7% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
18 reports · 59,759 mi
8.9 yr
5.6%

Safety recalls — NHTSA campaigns

06E043000 2006-05-19
Fuel system

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

In owners’ own words

Suspension 16,668 mi 1.8 yr in service crash / fire / tow
DT: THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT WHILE DRIVING HIS 2004 JAGUAR XJ8. THE FRONT WHEEL BROKE OFF AT THE UPPER BALL JOINT. THE POLICE REPORT READ THAT THE PASSENGER SIDE FRONT WHEEL BROKE WHICH CAUSED THE CONSUMER TO HIT TWO PARKED UNATTENDED VEHICLES . NO ONE WAS INJURED IN THE ACCIDENT. *JB
Suspension 73,200 mi 6.9 yr in service
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT DRIVER SIDE STRUT FRACTURED CAUSING THE SUSPENSION TO COLLAPSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE STRUT, DAMPER SPRING AND AIR SUSPENSION SPRING COMPRESSOR REPLACED. WITHIN FIVE WEEKS, THE ENTIRE SUSPENSION FAILED, CAUSING ALL FOUR SHOCKS AND STRUTS TO MALFUNCTION. THE CONTACT STATED THAT THE VEHICLE WAS TOO LOW TO THE GROUND TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 73,200.
Suspension 75,000 mi 6.2 yr in service
I REPLACED THE SUSPENSION SYSTEM 2 YEARS AGO WHEN I LIVED IN GEORGIA BECAUSE I KEPT GETTING A MESSAGE THAT SAID THE VEHICLE WAS TOO LOW. I'VE SINCE MOVED TO THE NORTHEAST AND EVERYTIME THE TEMPERATURE GETS BELOW 40 DEGREES THE SUSPENSION LEAKS AIR AND THE VEHICLE IS LOWERED. AT THIS POINT THE VEHICLE IS UNSAFE TO DRIVE. ONCE THE DAY WARMS UP THE SUSPENSION BEGIN TO WORK AND THE CAR RISES TO A LEVEL THAT'S SAFE TO DRIVE. *TR

Other XJ8 model years

20041998

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