What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Jeep Liberty

Typical pattern

5.8% of complaints about the 2011 Jeep Liberty came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.0 yr in service. The most-reported system is electrical system (42 complaints), typically at 5.9 yr or about 52,000 miles.

Complaints
243
Median age at failure
6.0 yr
Median mileage
57,500 n=197
Crash / fire / tow
14% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
42 reports · 52,000 mi
5.9 yr
2.4%
Air bags
35 reports · 83,000 mi
7.1 yr
25.7%
Fuel / propulsion
31 reports · 60,000 mi
5.6 yr
3.2%
Engine
22 reports · 60,000 mi
6.0 yr
4.5%
Structure
18 reports · 55,000 mi
7.8 yr
5.6%

Safety recalls — NHTSA campaigns

17V640000 2017-10-10
Seats:front assembly:head restraint

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

13V282000 2013-07-02
Electrical system

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

11V315000 2011-06-08
Steering:column

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

In owners’ own words

Electrical system 1,000 mi 8 mo in service
THE REAR WINDOW OPENS UNEXPECTEDLY WHEN THE VEHICLE IS OFF AND UNLOCKED. THIS HAS OCCURRED NUMEROUS TIMES, AND IT MAY BE OCCURRING WHEN THE VEHICLE IS LOCKED, AS WELL, HOWEVER, THIS HAS NOT BEEN CONFIRMED. SINCE THE REAR WINDOW SOMETIMES OPENS DURING RAIN EVENTS, THE VEHICLES INTERIOR HAS A MUSTY, MOLDY ODOR AS A RESULT OF THE REAR WINDOW OPENING. *TR
Electrical system 42,000 mi 2.9 yr in service
TL - THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT ANTI-FREEZE WAS LEAKING ON THE PASSENGER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE AS 64,000. RK
Electrical system 35,000 mi 3.1 yr in service
GATE LIGHT INDICATOR APPEARED ON DASH. THIS HAS HAPPENED SEVERAL TIMES SINCE - USUAL DURING MOIST WEATHER CONDITIONS. ALSO, FOR NO REASON, THE BACK GATE LATCH HAS EITHER COME APART OR BROKE. *TR
Structure 15,185 mi 7 mo in service
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY JET. THE CONTACT WAS DRIVING 10 MPH WHEN THE CHROME COVERS OF THE SIDE VIEW MIRRORS DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER REPLACED THE COVERS. THE FAILURE MILEAGE WAS 15,185.

Other Liberty model years

20122011201020092008200720062005200420032002

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