What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 KIA Niro

Typical pattern

24.7% of complaints about the 2023 KIA Niro came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 1.8 yr in service. The most-reported system is other (15 complaints), typically at 1.7 yr.

Complaints
77
Median age at failure
1.8 yr
Median mileage
11,000 n=6
Crash / fire / tow
22.1% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
15 reports
1.7 yr
26.7%

Safety recalls — NHTSA campaigns

25V024000 2025-01-17
Seats

Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.

Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.

23V298000 2023-04-26
Electrical system: instrument cluster/panel

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

In owners’ own words

Other mileage not reported 8 mo in service
The dash is textured. In direct sunlight, the texture reflects on the windshield and makes it difficult to see. The other day I came close to hitting a pedestrian because I didn’t them. It is so dangerous!
Other mileage not reported 10 mo in service
I was driving when I heard a very loud pop noise from above me. I looked up and noticed that the sunroof glass was broken with a hole on one side. I checked behind me and in the car but nothing had hit the glass. The sunroof had broken on its own for no reason. I have contacted the dealership but they told me to file a claim with insurance. I have put a claim in with my insurance company and am still waiting for their response. I took pictures of the sunroof and there were no warning lights or any indication that the glass was going to break.
Other mileage not reported 1.5 yr in service crash / fire / tow
I was driving when another vehicle hit my driver side tire area. Car was totaled but no airbags deployed. It is not available since it has been towed to the salvage yard. I have back pain, however we were fortunate not to have more injuries. It was inspected but not sure if they found anything wrong with the airbags.

Other Niro model years

2023201920182017

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