What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Lexus IS

Typical pattern

2.1% of complaints about the 2010 Lexus IS came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 10.3 yr in service. The most-reported system is air bags (16 complaints), typically at 6.8 yr or about 152,000 miles.

Complaints
48
Median age at failure
10.3 yr
Median mileage
80,000 n=15
Crash / fire / tow
20.8% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
16 reports · 152,000 mi
6.8 yr
6.2%

Safety recalls — NHTSA campaigns

09V388000 2009-10-05
Vehicle speed control:accelerator pedal

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

In owners’ own words

Air bags 115,325 mi 6.8 yr in service
TAKATA RECALL; I WANT THIS TAKEN CARE OF! I JUST FOUND OUT ABOUT THE RECALL BECAUSE I WENT TO TRADE MY CAR IN FOR A NEW ONE. I CANNOT AFFORD THE NEW ONE NOW, BUT I DRIVE MY GRANDCHILDREN AROUND EVERY DAY. NO ONE TOLD ME ABOUT THIS AND I AM LIVID. I HAVE MY OIL CHANGED EVERY 5,000 MILES AT THE LOCAL LEXUS DEALERSHIP SO MY INFORMATION IS DEFINITELY ON FILE. DOES SOMEONE HAVE TO DIE FOR LEXUS TO TAKE CARE OF THIS??? THE LAWSUITS YOU WILL BE PAYING FOR WILL BE FAR GREATER THAN IF THEY JUST HIRE EXTRA PEOPLE TO TAKE CARE OF ALL THESE CARS.
Air bags mileage not reported 6.8 yr in service
TAKATA RECALL: I RECEIVED A RECALL NOTICE MONTHS AGO STATING THAT THEY HAVE NO REMEDY FOR THIS AT THIS TIME BUT THAT NO ONE SHOULD BE SITTING IN THE PASSENGER SEAT OR THEY MAY DIE. WHEN ARE THEY GOING TO OFFER A SOLUTION? IT'S NOT A SOLUTION TO TELL SOMEONE NOT TO USE THE PASSENGER SEAT IN A 2 DOOR CONVERTIBLE! I JUST WANT TOYOTA TO BE RESPONSIBLE AND FIX THIS.
Air bags mileage not reported 6.8 yr in service
TAKATA RECALL- I HAVE BEEN ADVISED NOT TO OPERATE MY VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT WHICH IS ABSOLUTELY RIDICULOUS! WHEN CALLING LEXUS SERVICE THEY JUST STATE THEY CAN'T FIX THE RECALL AT THIS TIME AND REALLY NOTHING THEY CAN DO! THIS IS UNACCEPTABLE. IT IS GOING TO TAKE A DEATH TO MAKE THIS RECALL IMPORTANT AND GET OUT PROBLEMS FIXED IN A TIMELY MANNER

Other IS model years

2010200820072006

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