What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Lexus RX

Typical pattern

26% of complaints about the 2024 Lexus RX came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.6 yr in service. The most-reported system is electrical system (19 complaints), typically at 1.5 yr or about 16,342 miles.

Complaints
77
Median age at failure
1.6 yr
Median mileage
1,624 n=9
Crash / fire / tow
9.1% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
19 reports · 16,342 mi
1.5 yr
21.1%
Other
17 reports
1.7 yr
5.9%

Safety recalls — NHTSA campaigns

26V162000 2026-03-18
Back over prevention:software

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

25V744000 2025-10-30
Back over prevention:display function

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V059000 2025-02-06
Seat belts:rear/other:webbing

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

24V482000 2024-06-27
Seats:front assembly:head restraint

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

In owners’ own words

Other mileage not reported 7 mo in service
The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.
Other mileage not reported 7 mo in service
Lexus is still not providing 2 key fobs on delivery. They are not listing the 2nd Key Program (23LJ01) as a campaign on their vehicle mobile software. The "digital key" is glitchy and not a safe and secure option - it seems to be a way for Lexus to periodically generate more profit at the expense of customer safety and security.
Other mileage not reported 1.3 yr in service
My sunroof exploded while driving this morning shattering all over me and almost causing a life threatening crash.
Electrical system mileage not reported 1.3 yr in service
When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car "shedding" the extra energy, but the battery was not fully charged, so I'm perplexed and frustrated.

Other RX model years

2024202120202010200820001999

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