What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Mazda CX-7

Typical pattern

4.7% of complaints about the 2009 Mazda CX-7 came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 7.7 yr in service. The most-reported system is suspension (19 complaints), typically at 8.0 yr or about 120,000 miles.

Complaints
85
Median age at failure
7.7 yr
Median mileage
72,202 n=44
Crash / fire / tow
2.4% of reports
Safety recalls
6 4 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
19 reports · 120,000 mi
8.0 yr
0%
Air bags
16 reports · 100,000 mi
7.9 yr
0%

Safety recalls — NHTSA campaigns

19V782000 2019-10-31 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V018000 2018-01-09 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri,

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V457000 2017-07-18 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryla

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

17V429000 2017-06-29 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V593000 2016-08-11
Suspension:front:control arm:lower ball joint

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

A loss of steering control can increase the risk of a crash.

09E011000 2009-04-02
Equipment

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.

THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

In owners’ own words

Air bags 100,000 mi 6.4 yr in service
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Air bags mileage not reported 7.9 yr in service
RECEIVED NOTICE BUT PARTS NOT AVAILABLE. CONTACTED DEALER SAID THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. CONTACTED MAZDA 90 DAYS. VERY UNACCEPTABLE TO NOT BE ABLE TO USE THE VEHICLE FOR 90+ DAYS
Air bags mileage not reported 7.7 yr in service
TAKATA RECALL: RECALL FOR MY VEHICLE WAS ANNOUNCED BY MAZDA IN MAY 2016 AND AS OF SEPTEMBER 14, 2016 MAZDA STILL HAS NOT PROVIDED A RESOLUTION, OTHER THAN NOT ALLOW PASSENGERS TO RIDE IN THE FRONT SEAT, I GUESS SO ONLY THE DRIVER WOULD BE KILLED DURING AN ACCIDENT. I PURCHASED THIS VEHICLE NEW IN 2009 AND IT HAS BEEN LOCATED IN FLORIDA THE ENTIRE TIME WHICH IS THE HIGH RISK AREA. IT WOULD SEEM THAT MAZDA SHOULD HAVE A SOLUTION AVAILABLE BY NOW TO REPLACE THESE AIRBAGS OR PROVIDE AN ALTERNATIVE FOR REPLACING THE VEHICLE BEFORE MORE PEOPLE ARE INJURED.
Suspension mileage not reported 7.7 yr in service
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Other CX-7 model years

20112010200920082007

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