What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Mazda MAZDA5

Typical pattern

3.7% of complaints about the 2009 Mazda MAZDA5 came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 3.3 yr in service. The most-reported system is steering (17 complaints), typically at 1.8 yr or about 18,000 miles.

Complaints
81
Median age at failure
3.3 yr
Median mileage
48,000 n=60
Crash / fire / tow
13.6% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
17 reports · 18,000 mi
1.8 yr
11.8%

Safety recalls — NHTSA campaigns

10V600000 2010-11-24
Fuel system, other:delivery:fuel pump

MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.

THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.

10V374000 2010-08-12
Steering:electric power assist system

MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.

POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.

09E011000 2009-04-02
Equipment

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.

THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

In owners’ own words

Steering 1,200 mi 7 mo in service crash / fire / tow
THE STEERING WHEEL STARTED TO UNCONTROLLABLE AND WOBBLING SUDDENLY WHILE DRIVING A FREEWAY AT 60MPH AND ENDED UP CAUSING THE CENTER DIVIDER CRASH. THE VEHICLE WAS PURCHASED ONE MONTH AGO AS BRAND NEW CAR. THE POWER STEERING HAS BEEN DIFFICULT TO HANDLE AND FINALLY CAUSED THIS MAJOR ACCIDENT. THE CAR IS WAITING FOR INSPECTION FROM INSURANCE COMPANY AND THE DEALER REFUSED TO TAKE ANY RESPONSIBILITY. *TR
Steering 500 mi 1.3 yr in service
WHILE DRIVING 10 TO 20 MPH POWER STEERING FAILS FOLLOWED BY ALL ELECTRONICS FLASHING AND THEN BY CAR ENGINE DYING. CONTROL OF CAR IS VERY DIFFICULT AND DANGEROUS. POWER STEERING HAS FAILED ABOUT 20 TIMES ENGINE FAILURE ABOUT 10 TIMES. DEALER TOLD ME THEY FOUND HITS ON THE ONBOARD COMPUTER, WERE ABLE TO REPEAT THE PROBLEM AND EVENTUALLY TRACKED IT DOWN TO THE POWER STEERING. BUT HAVE FAILED TO FIND A PROBLEM. THEY NOW DENY ALL OF THIS. I QUESTION IF THE CAR IS SAFE. *TR
Steering mileage not reported 8 mo in service
DRIVING 20-309 MPH ON THE 495 BELTWAY DURING RUSH HOUR ON WEDNESDAY, MAY 5TH AROUND 4 PM WHEN THE STEERING WHEEL OF MY NEW 2009 MAZDA 5 BEGINS TO LOCK. THE POWER-STEERING WHEEL LOCK SIGNAL TURNS ON AND HAD TO SLOWLY GET OFF THE BELTWAY. WE HAD TO TURN OFF THE CAR AND TURN IT BACK ON. THANKFULLY WE WERE NOT INJURED. WE DO NOT UNDERSTAND WHY THE STEERING WHEEL LOCKED AND WONDERING IF THERE WERE OTHER COMPLAINTS OUT THERE. *TR

Other MAZDA5 model years

2009200820072006

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