What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Mercedes-Benz C-Class

Typical pattern

0.8% of complaints about the 2009 Mercedes-Benz C-Class came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 7.3 yr in service. The most-reported system is electrical system (212 complaints), typically at 6.8 yr or about 70,140 miles.

Covers 2 variants: C300 (846), C350 (96)
Complaints
902
Median age at failure
7.3 yr
Median mileage
70,000 n=615
Crash / fire / tow
7.9% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
212 reports · 70,140 mi
6.8 yr
8.5%
Air bags
179 reports · 75,000 mi
7.6 yr
7.3%
Steering
157 reports · 74,200 mi
7.3 yr
5.7%
Exterior lighting
130 reports · 58,000 mi
5.3 yr
14.6%
Suspension
38 reports · 92,000 mi
12.8 yr
2.6%
Other
32 reports · 80,000 mi
9.7 yr
0%
Structure
29 reports · 98,000 mi
12.8 yr
6.9%
Service brakes
22 reports · 54,000 mi
8.6 yr
4.5%
Engine
21 reports · 70,000 mi
7.2 yr
4.8%
Electronic stability control (esc)
20 reports · 90,000 mi
8.1 yr
10%

In owners’ own words

Air bags 22,000 mi 1.7 yr in service crash / fire / tow
I WAS DRIVING ON THE PARKWAY AT ~40 MPH AND ATTEMPTED TO SLOW DOWN BY STEPPING ON THE BRAKE. THE CAR DID NOT SLOW DOWN BUT ACCELERATED. AND STRUCK THE CAR IN FRONT OF ME. EVERY TIME I PRESSED ON THE BRAKE, THE CAR ACCELERATED SO THAT THE CAR STRUCK THE CAR IN FRONT TWICE. I TRIED TO TURN OFF THE IGNITION AND WAS UNABLE TO. FINALLY, I PUSHED HARD ON THE BRAKE ENOUGH TO SLOW IT DOWN AND I WAS TEN ABLE TO PUT THE CAR IN NEUTRAL. THE ENGINE RACED BUT I WAS THEN ABLE TO TURN IT OFF. DESPITE DAMAGE TO THE FRONT OF THE VEHICLE, THE AIRBAGS DID NOT DEPLOY. *TR
Air bags 24,000 mi 2.1 yr in service crash / fire / tow
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE HIT ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THE CONTACT HIT HIS CHEST ON THE STEERING WHEEL AND HIS HEAD ON THE WINDSHIELD. THE CONTACT CALLED THE MANUFACTURER WHO SENT SOMEONE TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE AIR BAGS WERE NOT DEFECTIVE. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 24,000.
Air bags 62,000 mi 3.2 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AS THE BRAKES WERE DEPRESSED, THE BRAKE LIGHT AND TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE TAIL AND BRAKE WARNING LIGHTS AS WELL AS THE SRS AIR BAG WARNING LIGHT, ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED TO THE CONTACT THAT THE WIRE CONNECTOR FOR THE TAIL LIGHTS WAS MELTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 62,500. KMJ UPDATED 01/10/12*LJ UPDATED 03/29/2013 *JS
Electrical system 50,451 mi 4.3 yr in service
WARNING ON DASH SHOWS RR BRAKE LIGHT IS OUT AND TURN SIGNAL LIGHTS IS OUT. WENT TO LOOK AT THE BACK OF THE CAR TO SEE IF THE LIGHTS WHERE ON AND THE RR LIGHT ASSEMBLY WAS DIM. OPEN THE PANEL WHERE THE BULBS ARE AND THE WIRE HARNESS WAS FRIED. THIS MIGHT BE A FIRE HAZARD. *TR UPDATED 03/27/13*LJ UPDATED 04/02/2013 *JS

Other C-Class model years

2019201820172016201520142013201220112010200920082007200620052003200220011999

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