What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Mercedes-Benz EQS

Typical pattern

33% of complaints about the 2023 Mercedes-Benz EQS came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 1.8 yr in service. The most-reported system is collision avoidance (32 complaints), typically at 1.4 yr or about 4,000 miles.

Covers 4 variants: EQS 450 (52), EQS 580 (22), EQS 580 4MATIC (12), EQS 450 4MATIC (11)
Complaints
97
Median age at failure
1.8 yr
Median mileage
4,000 n=5
Crash / fire / tow
16.5% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Collision avoidance
32 reports · 4,000 mi
1.4 yr
12.5%
Electrical system
16 reports · 17,000 mi
2.8 yr
12.5%
Service brakes
15 reports
1.6 yr
26.7%

Safety recalls — NHTSA campaigns

25V366000 2025-06-05
Back over prevention:warnings:external/pedestrian alert

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

25V255000 2025-05-12
Electrical system:wiring:fuses and circuit breakers

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

24V115000 2024-02-16
Electrical system:wiring:fuses and circuit breakers

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

In owners’ own words

Electrical system mileage not reported 1.8 yr in service
Car stopped abruptly on a two lane highway and a flashing warning came up that said electrical failure. Car jerked to a stop. Had to be towed to the dealership. Very dangerous. A friend has the same car and it happened to him twice. The cars do not need to be on the road until absolutely corrected. Needs a recall.
Electrical system mileage not reported 2.0 yr in service
2023 Mercedes EQS 450 Normal Recuperation driving around 40 mph suddenly the brakes were applied and seat belts engaged with no apparent reason or obstacle. It was for a second and released so no damage except the scare and jolt of the brake. The internet is full of discussions about this Phantom Braking with electric and non-electric vehicles of all brands. This is the first incident in the 3 months that we have owned this sedan and we will be taking it to the Mercedes dealership soon. This car is always giving warning lights and sounds with so many safety features.
Electrical system mileage not reported 3.3 yr in service
The vehicle throws a “charging fault” error when I try to charge my vehicle with a high speed charger. I tried two different chargers and two different locations with the same result. The safety risk is a faulty high voltage battery system. I have not taken it to the dealer yet. This just happened today. My understanding is that this is a fairly widespread issue and MB is denying all warranty claims and blaming the charging station. The only warning is the “charging fault” message on the dash display.
Collision avoidance mileage not reported 2.0 yr in service
2023 Mercedes EQS 450 Normal Recuperation driving around 40 mph suddenly the brakes were applied and seat belts engaged with no apparent reason or obstacle. It was for a second and released so no damage except the scare and jolt of the brake. The internet is full of discussions about this Phantom Braking with electric and non-electric vehicles of all brands. This is the first incident in the 3 months that we have owned this sedan and we will be taking it to the Mercedes dealership soon. This car is always giving warning lights and sounds with so many safety features.

Other EQS model years

20232022

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