What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Mercedes-Benz ML

Typical pattern

4.5% of complaints about the 2011 Mercedes-Benz ML came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.8 yr in service. The most-reported system is air bags (55 complaints), typically at 6.2 yr or about 61,000 miles.

Covers 2 variants: ML350 (128), ML550 (11)
Complaints
134
Median age at failure
6.8 yr
Median mileage
60,000 n=57
Crash / fire / tow
20.9% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
55 reports · 61,000 mi
6.2 yr
7.3%
Electrical system
18 reports · 56,000 mi
6.1 yr
16.7%

In owners’ own words

Air bags mileage not reported 2.4 yr in service
WE PURCHASED A NEW MERCEDES ML 350 IN OCTOBER OF 2011, IN THE PAST YEAR IT HAS HAD THREE AIRBAG FAILURES. EACH TIME THE DIAGNOSTICS SYSTEM ALERTS AN AIRBAG FAILURE WE HAVE IT REPLACED BY THE DEALERSHIP, BUT I HAVE LOST ALL CONFIDENCE IN THE VEHICLES SAFETY EQUIPMENT. WILL THESE AIRBAGS ACTUALLY OPERATE IN THE EVENT OF A COLLISION? *TR
Air bags mileage not reported 6.1 yr in service
TAKATA RECALL- I HAVE NOT BEEN CONTACTED BY MERCEDES AND I WOULD LIKE TO HAVE SOME INFORMATION ABOUT THE AIRBAG RECALL AND A TIMELINE FOR WHEN I CAN GET AIRBAGS REPLACED.
Air bags mileage not reported 5.7 yr in service
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system 50,000 mi 3.6 yr in service
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO HESITATE IN A JERKING MOTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT BOTH THE PASSENGER AND DRIVER'S SIDE BLIND SPOT ASSIST SENSORS CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

Other ML model years

201520142012201120102009200820072006200320022001200019991998

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