2019 Mercedes-Benz Sprinter 2500
Typical pattern 4.2% of complaints about the 2019 Mercedes-Benz Sprinter 2500 came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 2.8 yr in service. The most-reported system is steering (15 complaints), typically at 1.9 yr or about 5,000 miles.
- Complaints
- 95
- Median age at failure
- 2.8 yr
- Median mileage
- 15,000 n=54
- Crash / fire / tow
- 29.5% of reports
- Safety recalls
- 10
24V930000 2024-12-13
Electrical system: instrument cluster/panel
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
23V875000 2023-12-21
Structure:critical fasteners
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
23V876000 2023-12-21
Structure:critical fasteners
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
A detached partition wall can increase the risk of injury.
23V204000 2023-03-24
Electrical system: instrument cluster/panel
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
22V796000 2022-10-21
Power train:automatic transmission:internal:park pawl
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Vehicle rollaway increases the risk of a crash.
22V360000 2022-05-20
Electrical system:software
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
22V281000 2022-04-27
Back over prevention:display function
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
21V972000 2021-12-15
Electrical system:software
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Unintentional vehicle movement can increase the risk of a crash.
21V411000 2021-06-02
Electrical system:software
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
21V410000 2021-06-02
Electrical system
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.