What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2009 Mercury Mariner

Typical pattern

1% of complaints about the 2009 Mercury Mariner came in the first year, which is unremarkable for a 2009 vehicle — around the middle of the 212 model-years on record. The median complaint arrives at 7.4 yr in service. The most-reported system is steering (166 complaints), typically at 9.9 yr or about 119,588 miles.

Complaints
420
Median age at failure
7.4 yr
Median mileage
94,000 n=336
Crash / fire / tow
4.5% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
166 reports · 119,588 mi
9.9 yr
4.8%
Engine
53 reports · 73,000 mi
5.1 yr
1.9%
Power train
44 reports · 69,000 mi
5.0 yr
0%
Speed control
41 reports · 70,000 mi
4.9 yr
4.9%
Electrical system
21 reports · 98,291 mi
8.7 yr
4.8%
Fuel system
15 reports · 70,000 mi
4.9 yr
0%
Fuel / propulsion
15 reports · 80,500 mi
7.3 yr
0%
Other
15 reports · 105,000 mi
10.1 yr
6.7%

Safety recalls — NHTSA campaigns

15E045000 2015-06-03
Suspension:front:wheel bearing

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

14V284000 2014-05-29
Steering:electric power assist system

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

In owners’ own words

Fuel system 8,800 mi 1.2 yr in service
FORD MOTOR CO. PRODUCED 2009 & 2010 MERCURY MARINER VEHICLES' FUEL SYSTEM LEAKS GAS WHEN ATTEMPTING TO TOP OFF THE GAS TANK. ALL FORD VEHICLES PRODUCED OVER THE PAST TWO YEARS MAY BE AFFECTED. FORD WILL NOT FIX THE PROBLEM AND TELLS THE CUSTOMER TO NOT TOP OFF THE GAS TANK ALTHOUGH NOTHING IS INCLUDED IN THE OWNER'S MANUAL ABOUT THIS NOR ARE DEALERSHIPS ADMITTING ANY KNOWLEDGE ABOUT THE PROBLEM NOR HAS FORD SENT ANY SERVICE BULLETINS TO AFFECTED DEALERSHIPS. ALL OF THE ABOVE HAS BEEN CONFIRMED ON AT LEAST TWO OCCASIONS BY MY SERVICING FORD DEALERSHIP. *TR
Fuel system 46,000 mi 3.8 yr in service
WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTANCE OR WORK DONE THAT WOULD CAUSE THIS. *TR
Fuel system 45,300 mi 4.9 yr in service
DRIVING ALONG AND UNEXPECTEDLY ENGINE GOES IN LIMP MODE WITH NO WARNING AND NO ACCELERATION- EXTREMELY DANGEROUS AS WAS DRIVING ON EXPRESSWAY WHEN THIS OCCURRED. *TR
Power train 59,000 mi 3.0 yr in service
TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SHIFT HARD WHEN UP SHIFTING OR DOWNSHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION, BUT THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 78,000.

Other Mariner model years

20112010200920082005

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