2004 Mercury Monterey
No clear pattern 0.6% of complaints about the 2004 Mercury Monterey arrived in its first year of service. That is an unusual figure for a 2004 vehicle, but with only 346 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is power train (214 complaints), typically at 6.9 yr or about 77,650 miles.
- Complaints
- 346
- Median age at failure
- 7.3 yr
- Median mileage
- 85,000 n=331
- Crash / fire / tow
- 5.5% of reports
- Safety recalls
- 5
13V081000 2013-03-07
Seats
Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the
In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
12V006000 2012-01-09
Power train:automatic transmission
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
06E056000 2006-06-13
Fuel system
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
04V446000 2004-09-13
Wheels:hub
CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.
IF THE CRACKS WERE TO PROGRESS, THIS COULD EVENTUALLY RESULT IN WHEEL SEPARATION. WHEEL SEPARATION MAY LEAD TO LOSS OF VEHICLE CONTROL, AND POTENTIALLY RESULT IN A VEHICLE CRASH.
03V457000 2003-11-06
Steering:hydraulic power assist:hose, piping, and connections
ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.
IF THIS LINE BECOMES DISCONNECTED, IT MAY CREATE THE POTENTIAL FOR FLUID TO COME INTO CONTACT WITH THE EXHAUST SYSTEM, WHICH COULD RESULT IN SMOKE OR FIRE.
Power train 69,000 mi 4.8 yr in service
DRIVING HOME FROM A FAMILY ROAD TRIP, CAR BEGAN SLIPPING AND WENT INTO NEUTRAL. WILL NOT GO INTO DRIVE OR REVERSE. NO ACCIDENT, BUT VERY CLOSE CALLS DURING STOP AND GO TRAFFIC ON THE WAY HOME. VERY STRESSFUL SITUATION FOR A 2004 MERCURY MONTEREY WITH 69,000 MILES ON IT.*TR
Power train 78,000 mi 4.8 yr in service
TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC, BUT THE RESULTS INDICATED THAT THE TRANSMISSION WAS FINE. THE FAILURE AND CURRENT MILEAGES WERE 78,000.
Power train 76,957 mi 4.9 yr in service
I WAS PULLING OUT OF AN INTERSECTION ON TO A STATE ROUTE AND JUST AS I GOT INTO THE LANE MY TRANSMISSION POPPED INTO NEUTRAL. I HAD TO COAST TO THE SIDE OF THE ROAD CAUSES THE CARS BEHIND ME TO HIT THEIR BRAKES AND GO AROUND ME TO KEEP FROM HITTING EACH OTHER. *TR
Structure 52,000 mi 4.9 yr in service
TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING BETWEEN 3-5 MPH OUT OF THE DRIVEWAY, THE VEHICLE JUST STOPPED MOVING. THE VEHICLE WOULD DRIVE IN REVERSE, BUT WOULD NOT GO FORWARD. THE VEHICLE WAS TOWED TO A MECHANIC AND THE CONTACT WAS INFORMED THAT A NEW TRANSMISSION WAS NEEDED. IN ADDITION, BOTH SLIDING DOORS ON THE VEHICLE FAILED TO CLOSE PROPERLY. THE DOORS WOULD PIN AN ADULT OR BOUNCE BACK OPEN INSTEAD OF CLOSING AS THEY SHOULD. THE DOORS WERE REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,000.