What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

1998 Mercury Mystique

No clear pattern

2.4% of complaints about the 1998 Mercury Mystique arrived in its first year of service. That is an unusual figure for a 1998 vehicle, but with only 247 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is suspension (42 complaints), typically at 4.3 yr or about 87,000 miles.

Complaints
247
Median age at failure
4.0 yr
Median mileage
80,000 n=54
Crash / fire / tow
10.5% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
42 reports · 87,000 mi
4.3 yr
0%
Power train
35 reports · 80,000 mi
4.2 yr
2.9%
Engine cooling
34 reports · 82,350 mi
3.0 yr
8.8%
Electrical system
27 reports · 114,708 mi
4.8 yr
22.2%
Service brakes, hydraulic
21 reports · 40,000 mi
3.3 yr
14.3%
Visibility
15 reports · 102,000 mi
4.1 yr
20%

Safety recalls — NHTSA campaigns

08E033000 2008-04-14
Suspension

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

06E022000 2006-03-13
Service brakes, hydraulic

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

01I013000 2001-08-08
Suspension:front:springs:coil springs

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1998 FORD CONTOUR/MERCURY MYSTIQUE PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION.

SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

01V255000 2001-08-08
Suspension:front:springs:coil springs

VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRO

SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

01V230000 2001-07-09
Electrical system

ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

00V075000 2000-03-09
Service brakes, hydraulic:foundation components

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

99V243000 1999-09-08
Air bags:frontal:sensor/control module-inactive

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.

IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.

99V194000 1999-07-20
Speed control

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.

THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.

99V103000 1999-05-05
Exterior lighting:headlights:switch

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

98V233000 1998-09-18
Power train:automatic transmission:lever and linkage:floor shift

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

In owners’ own words

Power train mileage not reported 1.2 yr in service crash / fire / tow
CONSUMER EXPERIENCED PROBLEMS WITH SHIFT LEVEL INDICATOR. WHILE HAVING VEHICLE WASHED, VEHICLE STARTED MOVING ON ITS OWN. THIS VEHICLE'S SUDDEN MOVEMENT, CAUSED IT TO RUN INTO AN IRON STRUCTURE IN WHICH THE VEHICLE WAS DAMAGED. THE MANUFACTURER HAS YET TO BE CONTACTED. THE DEFECTS DESCRIBED COMPLY WITH RECALL NUMBER 98V233000. *AK
Power train mileage not reported 1.3 yr in service
RECEIVED RECALL98V233000 IN THE MAIL. HAD CALLED DEALERSHIP FOR APPOINTMENT. WAS INFORMED NO PARTS AVAILABLE. CALLED 2 WKS LATER & STILL NO PARTS. WAS TOLD WOULD HAVE TO ORDER PARTS. CALLED ONCE AGAIN 3 WEEKS LATER & STILL NO PARTS. *AK
Power train mileage not reported 1.2 yr in service
CONSUMER WAS DRIVING AND HEARD SOME NOISE ,AND NOTICED THE AXLE SHAFT BROKE WHILE DRIVING. *AK
Visibility mileage not reported 1.4 yr in service
WHEN TURNING ON THE DEFROSTER IN RAINING CONDITION WHILE DRIVING THE FRONT WINDOW FOGGED UP REALLY BADLY IN ABOUT 3 SECONDS. CONSUMER HAD STOP VEHICLE BECAUSE THEY COULD NOT SEE. TOOK TO FORD DEALER ,AND THEY SAID IT HAPPENED. *AK

Other Mystique model years

200019991998

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