What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Nissan Quest

Early-defect pattern

32.9% of complaints about the 2004 Nissan Quest came in its first year of service — a higher share than 98% of the 236 2004 model-years on record. That points to problems present from new rather than wear. The most-reported system is electrical system (77 complaints), typically at 4.8 yr or about 61,370 miles.

Complaints
630
Median age at failure
2.8 yr
Median mileage
31,000 n=473
Crash / fire / tow
10.2% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
77 reports · 61,370 mi
4.8 yr
16.9%
Power train
69 reports · 58,000 mi
3.8 yr
1.4%
Structure
68 reports · 20,000 mi
2.5 yr
13.2%
Latches / locks
63 reports · 6,000 mi
10 mo
9.5%
Engine cooling
47 reports · 60,000 mi
4.3 yr
6.4%
Air bags
44 reports · 44,079 mi
1.7 yr
13.6%
Service brakes, hydraulic
41 reports · 20,000 mi
2.8 yr
9.8%
Visibility
26 reports · 3,000 mi
10 mo
7.7%
Tires
24 reports · 4,800 mi
2.3 yr
0%
Other
23 reports · 123,000 mi
11.8 yr
4.3%
Engine
23 reports · 105,000 mi
10.8 yr
17.4%
Seats
21 reports · 16,000 mi
1.6 yr
38.1%

Safety recalls — NHTSA campaigns

05V480000 2005-10-17
Seats:mid/rear assembly

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

05V474000 2005-10-13
Seats:mid/rear assembly

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

04V186000 2004-04-16
Latches/locks/linkages:doors:latch

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

04V103000 2004-03-01
Air bags:frontal:sensor/control module-inactive

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

In owners’ own words

Power train 6,400 mi 4 mo in service
AUTOMATIC TRANSMISSION STUCK IN 3RD GEAR. BACKED VEHICLE OUT OF PARKING PLACE. PUT INTO "DRIVE" TO PULL FORWARD AND VAN DIDN'T MOVE. SHIFTED INTO "NEUTRAL" THEN BACK TO "DRIVE" AND PRESSED ACCELERATOR, AND VEHICLE DIDN'T MOVE. PRESSED ACCELERATOR FURTHER AND VEHICLE FINALLY STARTED TO MOVE FORWARD VERY SLOWLY AT APPROXIMATELY. 3500 RPM. DROVE ABOUT 2 MILES THIS WAY AND PARKED IN ANOTHER PARKING LOT; TRANSMISSION DID NOT SHIFT THE ENTIRE 2 MILES. THIS ISSUE IS YET ANOTHER IN A LONG LIST OF ISSUES WITH THIS VEHICLE. PHONED SALES/SERVICE DEALER, WHO HAD IT TOWED TO THEIR LOT. *LA
Power train 5,000 mi 6 mo in service
HAD AN EPISODE WHERE THE AUTOMATIC TRANSMISSION WOULDN'T GO INTO THE RIGHT GEAR. WHEN ACCELERATING FROM A STOP, THE ENGINE RACED AND TOOK ALOT OF POWER TO START ROLLING. AT HIGHWAY SPEEDS, THE CAR ACTED NORMALLY, BUT IN SLOWER SPEEDS, THE ENGINE MISBEHAVED AGAIN. THE PROBLEM RESOLVED WHEN THE CAR WAS TURNED OFF AND ON AGAIN. *NM
Power train mileage not reported 7 mo in service
QUEST SL 2004 HAS FAILED TO ACCELERATE FROM A STOPPED POSITION TWICE; ONCE 2 WEEKS AFTER BUYING, AND THE SECOND ABOUT 4 WEEKS AFTER; DEALER NOT ABLE TO REPLICATE PROBLEM. WHEN THE GAS PEDAL IS DEPRESSED THE VAN DOES NOT ACCELERATE, JUST MOVES VERY VERY SLOWLY, AS IF IT WAS IN A HIGHER GEAR. WHEN CAR IS STOPPED AND TURNED OFF, THE PROBLEM GOES AWAY.
Structure 5,790 mi 1 mo in service
REAR SLIDING PASSENGER DOORS SAFETY MECHANISM FOR DETECTING PERSONS OR OBJECTS DOES NOT PROVIDE PROPER SAFETY. CONTINUOUS PROBLEM. *LA

Other Quest model years

20122011200720062005200420001999

How to read this