What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Saturn VUE

Typical pattern

7.5% of complaints about the 2002 Saturn VUE came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 6.6 yr in service. The most-reported system is electrical system (53 complaints), typically at 8.4 yr or about 86,500 miles.

Complaints
214
Median age at failure
6.6 yr
Median mileage
79,300 n=175
Crash / fire / tow
9.8% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
53 reports · 86,500 mi
8.4 yr
7.5%
Engine cooling
34 reports · 74,000 mi
5.8 yr
0%
Power train
24 reports · 56,300 mi
7.8 yr
16.7%
Steering
17 reports · 95,000 mi
5.3 yr
29.4%
Engine
16 reports · 107,257 mi
12.7 yr
0%
Air bags
15 reports · 60,000 mi
3.3 yr
26.7%

Safety recalls — NHTSA campaigns

14V490000 2014-08-08
Electrical system:ignition

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occup

01V386000 2001-12-18
Seat belts:front:anchorage

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME VEHICLES WERE PRODUCED WITH REAR OUTER SEAT BELT SHOULDER GUIDE ANCHOR BOLTS THAT WERE INCORRECTLY INSTALLED.

IF THESE BOLTS WERE INCORRECTLY INSTALLED, THEY WOULD NOT WITHSTAND THE LOAD REQUIREMENTS OF THE STANDARD. IF AN ANCHORAGE FAILED IN A CRASH, THE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND COULD HAVE AN INCREASED RISK OF INJURY.

In owners’ own words

Engine cooling mileage not reported 8 mo in service
ON SEVERAL OCCASIONS WHILE DRIVING, THE REDUCED POWER LIGHT CAME ON AND VEHICLE WOULD AUTOMATICALLY SHUT DOWN, AFTER SEVERAL ATTEMPTS VEHICLE MAY RESTART, DEALER STATED THAT A SENSOR WAS NOT LETTING THE PEDAL KNOW THAT THERE WAS GASOLINE, DEALER REPLACED THIS PART, HOWEVER THIS DID NOT REMEDY PROBLEM. *TT
Engine cooling mileage not reported 8 mo in service
ON SEVERAL OCCASIONS WHILE DRIVING, THE REDUCED POWER LIGHT CAME ON AND VEHICLE WOULD AUTOMATICALLY SHUT DOWN, AFTER SEVERAL ATTEMPTS VEHICLE MAY RESTART, DEALER STATED THAT A SENSOR WAS NOT LETTING THE PEDAL KNOW THAT THERE WAS GASOLINE, DEALER REPLACED THIS PART, HOWEVER THIS DID NOT REMEDY PROBLEM. *TT*YD
Engine cooling mileage not reported 8 mo in service
ON SEVERAL OCCASIONS WHILE DRIVING, THE REDUCED POWER LIGHT COMES ON AND VEHICLE AUTOMATICALLY SHUTS DOWN, AFTER SEVERAL ATTEMPTS VEHICLE MAY RESTART, DEALER STATED THAT A SENSOR WAS NOT LETTING THE PEDAL KNOW THAT THERE WAS GASOLINE, DEALER REPLACED THIS PART, HOWEVER THIS DID NOT REMEDY PROBLEM. *TT*YH
Steering mileage not reported 8 mo in service
DURING DRIVING A THUMP IS COMING FROM STEERING COLUMN WHEN ROAD BUMP OCCURS AND IS SOMETIMES STARTLING. TOOK VEHICLE IN FOR SERVICE, SERVICE REP. REPLACED A SPRING PART AS PER SERVICE BULLETIN, HOWEVER, THIS ACTION DID NOT REPAIR STEERING COLUMN PROBLEM. THE THUMPING IS FELT IN STEERING WHEEL AND FEELS LIKE SOMETHING IS LOOSE IN STEERING COLUMN. SERVICE REP. INFORMED ME IT IS NOT A SAFETY PROBLEM.*AK

Other VUE model years

20092008200720062005200420032002

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