What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2020 Subaru Ascent

Early-defect pattern

24.8% of complaints about the 2020 Subaru Ascent came in its first year of service — a higher share than 98% of the 178 2020 model-years on record. That points to problems present from new rather than wear. The most-reported system is electrical system (100 complaints), typically at 1.5 yr or about 5,800 miles.

Complaints
400
Median age at failure
1.9 yr
Median mileage
6,200 n=161
Crash / fire / tow
5% of reports
Safety recalls
5 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
100 reports · 5,800 mi
1.5 yr
2%
Power train
57 reports · 25,000 mi
2.9 yr
3.5%
Other
55 reports · 4,000 mi
2.3 yr
1.8%
Visibility / wipers
48 reports · 8,500 mi
1.4 yr
0%
Engine
29 reports · 9,700 mi
2.5 yr
3.4%
Service brakes
25 reports · 8,000 mi
1.6 yr
8%
Collision avoidance
18 reports · 9,500 mi
3.8 yr
33.3%

Safety recalls — NHTSA campaigns

22V907000 2022-12-08 Do not drive
Electrical system:wiring:interior/under dash

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.

A melting ground terminal increases the risk of a fire.

26V436000 2026-07-07
Equipment:other:labels

Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."

An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.

21V955000 2021-12-09
Power train:automatic transmission:control module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

21V954000 2021-12-09
Steering:linkages:tie rod assembly

Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.

The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.

21V587000 2021-07-29
Fuel system, gasoline:delivery:fuel pump

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

In owners’ own words

Engine 1,000 mi 0 mo in service
WE ARE ON OUR SECOND SUBARU ASCENT, FIRST ONE BOUGHT BACK FOR THE SAME ISSUE. UPON STARTING THE CAR, THE CABIN WILL FILL WITH A STRONG SMELL OF RAW FUEL (NOT EXHAUST). THE CAR WILL ALSO FILL WITH THE SMELL IF RUNNING WHILE PARKED, REMOTELY STARTED, ETC. THE SMELL IS ALSO NOTICEABLE WHEN TURNING OFF THE CAR AND ON THE OUTSIDE OF IT.
Engine 1,289 mi 1 mo in service
ODOMETER: 1,289 MILES VEHICLE WAS IN MOTION ON A CITY STREET, DROVE 3 MILES AWAY FROM HOME. BATTERY LIGHT CAME ON, VEHICLE STARTED TO OVERHEAT AND CHECK COOLANT INDICATOR CAME ON. OPENED HOOD TO SMOKE AND SERPENTINE BELT HAD SHREDDED. COOLANT WAS SPRAYED ALL OVER UNDER THE HOOD. VEHICLE WAS TOWED TO DEALERSHIP WHO REPLACED SERPENTINE BELT AND APPEARS BATTERY LIGHT AND OVERHEATING WAS CAUSED FROM BELT FAILURE.
Engine 9,700 mi 1.6 yr in service
THE AUDIO DIED TWO DAYS PRIOR TO THE ENTIRE CAR DYING COMPLETELY. WE CHARGED THE BATTERY, AND MOST OF THE CAR BEGAN WORKING EXCEPT FOR A FEW RANDOM ELECTRICAL AREAS. SEEMS TO BE A SHORT SOMEWHERE. I HAVE UNDER 10,000 MILES AND A DEAD BATTERY... HIGHLY PROBLEMATIC.
Other 1,000 mi 0 mo in service
WE ARE ON OUR SECOND SUBARU ASCENT, FIRST ONE BOUGHT BACK FOR THE SAME ISSUE. UPON STARTING THE CAR, THE CABIN WILL FILL WITH A STRONG SMELL OF RAW FUEL (NOT EXHAUST). THE CAR WILL ALSO FILL WITH THE SMELL IF RUNNING WHILE PARKED, REMOTELY STARTED, ETC. THE SMELL IS ALSO NOTICEABLE WHEN TURNING OFF THE CAR AND ON THE OUTSIDE OF IT.

Other Ascent model years

2024202120202019

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