2020 Toyota C-HR

No clear pattern

0% of complaints about the 2020 Toyota C-HR arrived in its first year of service. That is an unusual figure for a 2020 vehicle, but with only 79 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is power train (46 complaints), typically at 6.3 yr or about 80,000 miles.

Complaints: 79
Median age at failure: 6.2 yr
Median mileage: 20,000 n=12
Crash / fire / tow: 10.1% of reports
Safety recalls: 1

Safety recalls — NHTSA campaigns

19V877000 2019-12-11

Seat belts: rear/other:buckle assembly

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

In owners’ own words

Power train mileage not reported 2.4 yr in service

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

Power train mileage not reported 5.8 yr in service

At 100k miles, car began to make whining noise that changed with accelerating and decelerating. Toyota dealership diagnosed a slipping belt in the transmission and transmission was replaced. Filing NHTSA report due to significant amount of transmission problems the Toyota C-HR has and other owners have experienced.

Power train mileage not reported 5.9 yr in service

Transmission is failing prematurely. Family in car. Car stalls and fails to move in middle of busy intersection. Restart the car and then luckily get out of way to safety. Dealer acknowledged and done a test. The transmission issue is being ignored by Toyota. Toyota of Knoxville is currently attempting to avoid working on fixing this safety issue. No indication other than sudden whining, then grinding, the. Stalling.

Other C-HR model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2020 Toyota C-HR

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

Other C-HR model years

How to read this