What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Toyota Grand Highlander

Typical pattern

46% of complaints about the 2024 Toyota Grand Highlander came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.2 yr in service. The most-reported system is other (58 complaints), typically at 1.0 yr.

Complaints
348
Median age at failure
1.2 yr
Median mileage
16,455 n=29
Crash / fire / tow
3.7% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
58 reports
1.0 yr
3.4%
Power train
48 reports · 4,000 mi
1.2 yr
2.1%
Engine
37 reports · 16,455 mi
1.6 yr
0%
Fuel / propulsion
34 reports
1.4 yr
0%
Air bags
30 reports · 1,000 mi
11 mo
10%
Speed control
24 reports · 18,000 mi
1.0 yr
8.3%
Electrical system
22 reports · 16,455 mi
1.2 yr
0%
Structure
18 reports
9 mo
5.6%
Suspension
15 reports
1.3 yr
0%

Safety recalls — NHTSA campaigns

25V744000 2025-10-30
Back over prevention:display function

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V595000 2025-09-11
Electrical system: instrument cluster/panel

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

24V548000 2024-07-23
Equipment:other:labels

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

24V461000 2024-06-20
Air bags:side/window:curtain

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

In owners’ own words

Structure mileage not reported 1 mo in service
Hood vibrates, and on sunlight or cloudy days the light flickers in your vision. This is a safety concern that Toyota says is a normal characteristic of the vehicle. NOT.
Structure mileage not reported 4 mo in service
The hood vibrates at 50mph on the back 1/4 th closest to the windshield. It’s very distracting while driving. I also had an incident where adaptive cruise control in light rain did not appropriately anticipate traffic up head and I had to slam the brakes myself.
Structure mileage not reported 4 mo in service
The entire proximal portion of the hood closest to the windshield vibrates above 50 mph. Windy conditions make this worse. The glare on the hood will vibrate distracting the driver. I have reported this to Toyota and they do not care to acknowledge it as a problem. There are forums of new honors of the Grand Highlander complaining. My dealership could reproduce the problem and said there is no fix.
Electrical system mileage not reported 6 mo in service
Sometimes the radio lose volume all the way. You could turn the volume all the way up , change stations, FM, Sirius and nothing happens. The only way that this issue goes away and you can go back and start listening is to turn off completely the vehicle, leave if off, for a few secs, then power on . turn on the vehicle. This is very annoying since if you are driving for a long period of time, you cannot turn off the vehicle to do this trick. I hope this 3.0 Toyota Multimedia works better and more reliable.

Other Grand Highlander model years

20252024

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