What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Toyota Matrix

Typical pattern

8.9% of complaints about the 2004 Toyota Matrix came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 6.8 yr in service. The most-reported system is air bags (36 complaints), typically at 11.5 yr or about 161,000 miles.

Complaints
168
Median age at failure
6.8 yr
Median mileage
70,000 n=114
Crash / fire / tow
17.9% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
36 reports · 161,000 mi
11.5 yr
13.9%
Power train
35 reports · 84,500 mi
5.9 yr
0%

Safety recalls — NHTSA campaigns

09E012000 2009-04-07
Exterior lighting

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

08V162000 2008-04-10
Visibility:glass, side/rear

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

06E023000 2006-03-13
Exterior lighting:headlights

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

In owners’ own words

Power train 13,000 mi 8 mo in service
WE HAVE A 2004 TOYOTA MATRIX XRS THE CLUTCH WENT OUT AT 13,000 MILES. DEALER SAID IT WAS DRIVER ERROR. WE HAVE ANOTHER CAR WITH A CLUTCH THAT HAS 165,000 MILES WITHOUT ANY CLUTCH PROBLEMS. THE CLUTCH SMELLS LIKE IT IS BURING AGAIN AND THE DEALER SAID IT IS FROM THE OLD CLUTCH EVEN THOUGH THEY REPLACED IT.*AK
Power train mileage not reported 4.3 yr in service
THE 2004 TOYOTA MATRIX XLS HAS ONLY 50,000 MILES ON IT. COMPLETE CLUTCH FAILURE ON INTERSTATE. *TR
Power train mileage not reported 4.3 yr in service
THE 2004 TOYOTA MATRIX XLS HAS ONLY 50,000 MILES ON IT. COMPLETE CLUTCH FAILURE ON INTERSTATE. *TR
Air bags mileage not reported 1.2 yr in service crash / fire / tow
WHILE DRIVING 55-60 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. *AK

Other Matrix model years

2010200920072006200520042003

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