What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Toyota RAV4 Prime

No clear pattern

4.3% of complaints about the 2023 Toyota RAV4 Prime arrived in its first year of service. That is an unusual figure for a 2023 vehicle, but with only 94 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is electrical system (42 complaints), typically at 3.3 yr or about 39,000 miles.

Complaints
94
Median age at failure
3.2 yr
Median mileage
39,000 n=16
Crash / fire / tow
13.8% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
42 reports · 39,000 mi
3.3 yr
0%
Other
18 reports
3.3 yr
5.6%

Safety recalls — NHTSA campaigns

25V744000 2025-10-30
Back over prevention:display function

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V595000 2025-09-11
Electrical system: instrument cluster/panel

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

In owners’ own words

Other mileage not reported 7 mo in service
Sliding sun roof glass explosion while driving. Glass is clearly projected to the exterior of vehicle and not due to stone/rock hit. No overpass or vehicles in front of driver at the time. No other damage to vehicle. Serious injury could occur when glass falls into the passenger compartment of the vehicle cutting or blinding the driver. The Dealer/Certified Toyota service center replaced the glass under warranty after inspecting the broken sun roof glass.
Other mileage not reported 2.3 yr in service
I was pulling slowly into my driveway and suddenly the car began accelerating on it's own. I braked and it would not stop. I ended up running into my electronic gate and hitting the side of my neighbor's house. Safety was put at risk because I could have hit a person or moving car had this not happened in my driveway. I could have caused more substantial damage to my neighbor's house. I will report this to the dealership and have it inspected. There were no warning lamps or messages or warning symptoms.
Other mileage not reported 3.1 yr in service
Multimeter display (with speedometer, fuel gauge, warning lights) does not come on.
Electrical system mileage not reported 2.3 yr in service
Our dashboard has gone completely blank. This means we can’t track speed, charge and fuel remaining, and other important aspects of the car’s health.

Other RAV4 Prime model years

20232021

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