What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Toyota Sienna Hybrid

Typical pattern

25% of complaints about the 2023 Toyota Sienna Hybrid came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 1.8 yr in service. The most-reported system is service brakes (25 complaints), typically at 1.8 yr.

Complaints
80
Median age at failure
1.8 yr
Median mileage
44,242 n=8
Crash / fire / tow
17.5% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
25 reports
1.8 yr
12%
Other
16 reports
1.3 yr
18.8%

Safety recalls — NHTSA campaigns

25V877000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

25V086000 2025-02-13
Seats:mid/rear assembly:recliner

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

In owners’ own words

Other mileage not reported 4 mo in service
No system is failed in our sienna. Only safety problem we have is the rear view mirror completely block off when kid use the entertainment system. When I talk to the deanship, they told me they can't add any rear view camera due to the electrical harness problem. Not sure if anything can be done, please let me know what you guys think.
Other mileage not reported 5 mo in service
We recently got a Sienna 2023, 25 anniversary, and added the multimedia package. Once received the car we notice that the usage of this rear entertainment blocked the vision through the rear view mirror becoming a major safety hazard.
Other mileage not reported 11 mo in service
The car was not unlocking using the keyfob, it was required to log into the phone app in order to unlock a reconfigure the key. There was no sign of trouble, it would seem as if the vehicle had lost connection with the key fob.
Service brakes mileage not reported 9 mo in service crash / fire / tow
While driving slowly into a parking slot, the brakes released and the vehicle surged over a parking block and into a sign. On a couple of time previously, I have encountered similar situations but never when parking at slow speed.

Other Sienna Hybrid model years

202520242023

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